[Bayonne-devel] Re: Capabilities Question

[Tony Stocker]

Luca,

That's great news!

As far as the number of calls at one time goes we really only need to
make one at a time.  Here's the basic logic framework we're looking at
using:

1. Problem detected
2. Send emails to on-call personnel, set email-sent flag
3. Wait for period of time n
[If on-call personnel logs in to check problem, they will manually set
flag on-call-responded]
4. Check on-call-responded flag, if not set then initiate call
5. Call first on-call responder and play message
6. ??

Actually here is where I have another capabilities question.  Right
now I think since Bayonne can make the call, which is the main thing,
everything else would just be gravy but it would be nice to know if it
can do the following as well.

Can Bayonne wait for a response from the person it called?  For
instance let's say the message Bayonne plays goes something like
"There is a problem.  Please enter your responder code to verify that
you have been contacted."  Can the system wait for the person called
to key in their code using the telephone number pad?  The main reason
for this is in case the on-call person's voicemail or something picks
up instead, also for accountability that yes indeed the on-call person
received the call.  If the code isn't entered (in some period of time)
then the script would use Bayonne to call the next on-call person on
the list, and so forth.

I know that's a bit more complicated than my initial question, but the
more I thought about this last night I realized there were some issues
that needed to be addressed if possible.

Looking forward to your reply and thanks very much again for the help!

Tony


On Fri, 18 Mar 2005 00:21:43 +0100, Luca Bariani
<address@hidden> wrote:
> Hi
> 
> Yes: Bayonne can easly do it :-)
> 
> with Bayonne you can make a call to your user and play some recordered audio
> 
> (like "problem in system A", "network not available" and so on) or use a
> Text 
> To Speech system to say "problem on system A: the error is XXXX"
> 
> this calls can be started from command line, from crond daemon, or whanether
> 
> else, so your monitor system can say Bayonne to make the call
> 
> how many calls do you need at the same time? I think that with a 4-line
> board 
> you can do everything you need
> 
> vocetronix or dialogic? they both work well
> 
> bye
> 
> Luca
> 
> 
> > I've been reading through the documentation on Bayonne, most of it is
> > way over my head at this point, and while I suspect that it can do
> > what my office needs I'm not sure since I'm getting lost in the
> > details.  I was hoping that I could get confirmation from the group
> > about whether our implementation idea is possible with Bayonne, and if
> > so get any recommendations on hardware and implementation scripts.
> >
> > Scenario:
> > We are setting up a Linux-based PC to act as a system/network monitor
> > for a location that will process data 24/7 but only have 8x5 on-site
> > coverage.  We want the PC to be able to contact on-call personnel in
> > case it detects major problems.  The first contact attempts will be
> > made using email sent to text-message capable cellphones/PDA's.
> > However we've had occasions in the past where such emails did not
> > arrive for more than a day, and we have a 4 hour response requirement
> > for certain failures.  So we would like a second contact method to be
> > the Linux PC using an analog phone connection to call the on-call
> > personnel and either using a recorded audio file, or more preferably
> > verbally "reading" a generated text file.
> >
> > I know, based on what I've read about Bayonne, that this type of
> > scenario is probably a very minor one, and a drop in the bucket
> > compared to its capabilities.  However I do need to make sure that it
> > is something we can do before we spend the money on the hardware for
> > it (recommendations on that are greatly appreciated too!)
> >
> > So, can Bayonne do what we need?  If not, bummer.  If so, are there
> > any obvious things I need to consider for setting it up and can anyone
> > provide any sample scripts for how to do it?  Also, as mentioned,
> > hardware recommendations (i.e. Intel/Dialogic vs. Voicetronix vs.
> > Aculab) greatly appreciated.
> >
> > Tony
> 
> -- 
> Luca Bariani - address@hidden
> http://www.ferrara.linux.it/Members/lucabariani
> http://www.bayonne.it
> ICQ: 29828855  ---- Pgp/Gpg public key available on Home Page
> ###############################################################
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>