Re: unknown

[consult]

This message was automatically generated in response to an email the CIT 
Help Desk received from you. We will attempt to respond to your question
as soon as possible.

Questions regarding system outages and UBIT Name and password issues are
given priority. 

We can only offer limited assistance via email for many personal computing
issues, such as virus, spyware, operating system and internet connection
troubleshooting. With these questions, we can help you best over the
phone. Please give us a call at (716) 645-3542 while you are in front of
your computer.

While we work on an answer to your question, you may find the following 
websites to be useful sources of information.

        UBIT Name and Central Email services:

                http://www.cit.buffalo.edu/ubitname/
                http://www.cit.buffalo.edu/mail/

        Personal computing issues:

                http://computersecurity.buffalo.edu/
                http://www.cit.buffalo.edu/security/

        The CIT Help Desk FAQ:

                http://helpdesk.buffalo.edu/services/faq/

                You can browse our FAQ for answers to questions we are 
                commonly asked here at the CIT Help Desk.

        CIT Documentation:

                http://wings.buffalo.edu/computing/documentation/

                On the CIT Documentation website, you can find help 
                installing and using software like Symantec AntiVirus and 
                Mulberry, as well as help setting up your internet 
                connection.


CIT Help Desk

255 Fronczak Hall                       (716) 645-3542
http://helpdesk.buffalo.edu/            address@hidden