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Re: By Edit of Problem Report in Tkgnats "responsible" field disapprear!
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From: |
Rick Macdonald |
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Subject: |
Re: By Edit of Problem Report in Tkgnats "responsible" field disapprear! |
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Date: |
Tue, 16 Oct 2001 09:37:37 -0600 (MDT) |
On Mon, 15 Oct 2001, Mostafa Essaadi wrote:
> Hello,
>
> I have installed Gnats 3.113 on the Unix Sun machine and Tkgnats on
> the clients windows machine.
> Wenn any user try to edit one Problem Report from Gnats Database (for
> example change the state from open ---> close)and he/she save it, the
> content of the field "Responsible" will be disappeared.
> The problem also is that the responsibles not receive automaticaly an Email
> by edit wenn PR will be changed. I have checked the configuration's files
> especialy "categories" and "responsible"
> but it's not error recovered.
Does this happen for every PR, or just one? If it's just one, please
attach and send this PR file to me.
...RickM...