Re: Problem after adding a new database

[Rick Macdonald]

On Thu, 24 Jan 2002, Naveen wrote:

> 
> Hey Rick
> Thanx a lot for help.
> 
> Even After modifying the file .It still goes to previos database(i.e. 
> gnats-db)
> I think the mail somehow is always sent to bugs.(in gnatsweb it is the 
> default address)
> I don't know how to set up mail account for mhp so that mail goes to mhp-db 
> database.
> 
> Or may be there is something else I am missing.Can you guide me .

The lines below _do_ set up a mail address of "mph", and direct the mail
to mhp-db. Send email to "mph" manually and you should see it go into the
right database. Just send any email. It will go into the "pending"
category. Once you have that working, then somebody else can help you
configure gnatsweb for multiple databases, because I don't know how to do
it. I think that's your problem now, but please test sending email
manually first to make sure everything else is working.


> At 02:58 PM 1/24/2002 -0700, you wrote:
> >On Thu, 24 Jan 2002, Naveen wrote:
> >
> > > These are the following enteries
> > > gnats-admin:nsingh@tality.com
> > > bugs:steffens@tality.com
> > > bugs:"|/opt/local/libexec/gnats/queue-pr -q -d /usr/local/share/gnats-db/"
> > > mhp:"/opt/local/libexec/gnats/queue-pr -q -d 
> > /usr/local/share/gnats/mhp-db/"
> >
> >
> >You're missing some things. Try this:
> >
> >(NOTE: for the entries "tality-gnats" and "mph-gnats", you need to use the
> >GNATS_SITE configuration value, which you can find in gnats-adm/config,
> >with "-gnats" on the end. I just used guesses below.)
> >
> >gnats-admin:nsingh@tality.com
> >tality-gnats: bugs
> >bug-q:  "|/opt/local/libexec/gnats/queue-pr -q -d /usr/local/share/gnats-db/"
> >bug-log: /usr/local/share/gnats/gnats-db/gnats-adm/bugs.log
> >bugs:    bug-q, bug-log
> >
> >mph-gnats: mph
> >mhp-q:   "/opt/local/libexec/gnats/queue-pr -q -d 
> >/usr/local/share/gnats/mhp-db/"
> >mph-log: /usr/local/share/gnats/mph-db/gnats-adm/bugs.log
> >mph:     mph-q, nph-log
> >
> >You can remove the log entries if you wish. If you use them, make sure the
> >gnats user can write to them (I just make the log files 666 permissions).
> >
> > > I am running this cron file
> > > 0-59 * * * * /opt/local/libexec/queue-pr -q -d 
> > /usr/local/share/gnats/mhp-db/"
> >
> >You need a cron job for each database. You can string them together:
> > > 0-59 * * * * /opt/local/libexec/queue-pr -q
> >         -d /usr/local/share/gnats/gnats-db ;
> >                /opt/local/libexec/queue-pr -q
> >         -d /usr/local/share/gnats/mhp-db
> >
> >
> > > At 01:52 PM 1/24/2002 -0700, you wrote:
> > >
> > > >Each database gets a similar but complete set of mail aliases, and needs
> > > >it's own cron job. Please send us all the gnats-releated entries in your
> > > >alias file.
> > > >
> > > >On Thu, 24 Jan 2002, Naveen wrote:
> > > >
> > > > > I added a new new database to my existing gnats installation (i.e. 
> > 3.1.x)
> > > > > I had a earliar database called gnats-db and now I created a new 
> > called
> > > > mp-db
> > > > >
> > > > > When ever I create a problem report for my new database it goes 
> > into the
> > > > > previous database .
> > > > > I checked my aliases file.I have aliases defined for both.
> > > > >
> > > > > I am using it for first time .I  saw the flow chart ,according to that
> > > > when
> > > > > you create a problem it sends a mail
> > > > > to the database-
> > > > > 1 How does it figure from the database name the mail address?
> > > > >
> > > > > I am using gnatsweb to send a mail  Does gnatsweb need to know the 
> > > > > mail
> > > > > address.
> > > > > When I log in to gnatsweb it shows me the new fields for the 
> > database.But
> > > > > when I submit it goes to
> > > > > previous database with catgory as pending.
> > > > > It does that may be becoz the mail is send to bugs which is default 
> > address
> > > > >
> > > > > How do I send mail to mp-db.DO I need to setup an account.
> > > > > How does this thing works?
> > > > >
> > > > > Man I am totally confused
> > > > >
> > > > > Can somebody please help me
> > > > >
> > > > > Thanx
> > > > > Naveen
> > > > >
> > > > >
> > > > > _______________________________________________
> > > > > Help-gnats mailing list
> > > > > Help-gnats@gnu.org
> > > > > http://mail.gnu.org/mailman/listinfo/help-gnats
> > > > >
> > > >
> > > >...RickM...
> > > >
> > > >
> > > >_______________________________________________
> > > >Help-gnats mailing list
> > > >Help-gnats@gnu.org
> > > >http://mail.gnu.org/mailman/listinfo/help-gnats
> > >
> >
> >...RickM...
> 

...RickM...