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Official information to SunTrust Bank clients

From: Support
Subject: Official information to SunTrust Bank clients
Date: Tue, 28 Sep 2004 11:23:32 -0400 (EDT)

We recently reviewed your account, and suspect that your Suntrust Internet Banking account may have been accessed by an unauthorized third party.  Protecting the security of your account and of the Suntrust network is our primary concern. Therefore, as a preventative measure, we have temporarily limited access to sensitive account features.

To restore your account access, please take the following steps to ensure that your account has not been compromised:

1. Login to your Suntrust Internet Banking account. In case you are not enrolled for Internet Banking, you will have to use your Social Security Number as both your Personal ID and Password and fill in all the required information, including your name and your account number.

2. Review your recent account history for any unauthorized  withdrawals or deposits, and check your account profile to make sure not changes have been made. If any unauthorized activity has taken place on your account, report this to Suntrust Bank staff immediately.

To get started, please click the link below:


We apologize for any inconvenience this may cause, and appreciate your assistance in helping us maintain the integrity of the entire Suntrust system. Thank you for your prompt attention to this matter.



The Suntrust Bank Team

Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your Suntrust account and choose the "Help" link in the header of any page.

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