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Re: Bug Database?
From: |
Miles Bader |
Subject: |
Re: Bug Database? |
Date: |
Sat, 21 Oct 2006 10:31:59 +0900 |
Eli Zaretskii <address@hidden> writes:
> Usually, it's the other way around: the bugs are reported to the
> bug-tracker, which then emails them to the list.
>
> We could modify report-emacs-bug to use a Web browser (via url, for
> example) to do that.
While it's nice to have the _ability_ to submit bugs via the web (casual
users might find it easier to deal with such an interface), I think
email reporting is mandatory. It's also nice to have something like
debian's "reportbug" program, which uses a simple UI on the user's
machine to prompt for details, but sends email to actually report the
bug. Basically, choice is good.
Several reasons for this:
(1) Email is available in situations where web access is not (the
reverse is true too of course: again, choice is good).
(2) Typical web bug-tracker interfaces are completely awful (bugzilla,
I'm looking at you...) and the lack of integretation with one's
familiar environment annoying. Clumsy web interfaces are especially
frustrating when reporting many bugs, because one must painfully
labor through the same bad interface repeatedly -- when email is
supported, one can streamline the process greatly (elisp is great
for this).
(3) Many bugs involve "conversations", with back-and-forth between
developers (often more than one) and bug reports. Web-only
interfaces like bugzilla make this very awkward -- while it wil
_send_ email to indicate a new response in "the conversation" about
a bug, one must then go to the web page and fill in a form to reply!
The natural thing, simply replying (to the email'd report) via one's
mail client, isn't supported!
-Miles
--
"Suppose we've chosen the wrong god. Every time we go to church we're
just making him madder and madder." -- Homer Simpson
- Re: Bug Database?, (continued)
- Re: Bug Database?, Richard Stallman, 2006/10/19
- Re: Bug Database?, Juanma Barranquero, 2006/10/19
- Re: Bug Database?, Jason Rumney, 2006/10/19
- Re: Bug Database?, Richard Stallman, 2006/10/20
- Re: Bug Database?, Jason Rumney, 2006/10/20
- Re: Bug Database?, Richard Stallman, 2006/10/20
- Re: Bug Database?, Eli Zaretskii, 2006/10/20
- Re: Bug Database?, Richard Stallman, 2006/10/20
- Re: Bug Database?, Eli Zaretskii, 2006/10/20
- Re: Bug Database?, Richard Stallman, 2006/10/21
- Re: Bug Database?,
Miles Bader <=
- Re: Bug Database?, Eli Zaretskii, 2006/10/21
- Re: Bug Database?, Miles Bader, 2006/10/21
- Re: Bug Database?, David Kastrup, 2006/10/22
- Re: Bug Database?, Andreas Schwab, 2006/10/21
- Re: Bug Database?, Miles Bader, 2006/10/21
- Re: Bug Database?, Richard Stallman, 2006/10/21
- Re: Bug Database?, Andreas Schwab, 2006/10/21
- Re: Bug Database?, Richard Stallman, 2006/10/23
- Re: Bug Database?, Andreas Schwab, 2006/10/23
- Re: Bug Database?, Richard Stallman, 2006/10/23