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Re: The art of closing bug reports

From: Juanma Barranquero
Subject: Re: The art of closing bug reports
Date: Sun, 10 Jul 2011 03:31:44 +0200

On Sun, Jul 10, 2011 at 02:56, Lennart Borgman
<address@hidden> wrote:

> I do not think that question is serious. That is my experience from
> before. Can you explain how saying these words will help the
> development of free software?

I'll do, as soon as you explain to me how do help the development of
free software (or just Emacs) bugs that say "I have this crash, for
which I won't send a recipe because I'm a very busy guy, which perhaps
happens because of my local modifications (that, by the way, I have
sent you *hundred of times* and you refuse to include into Emacs just
to make my life more difficult) and perhaps not, because I don't
really remember, which happened so long ago that I don't even remember
what was I doing at the time or how to reproduce it... and please
don't ask me for clarification or help in reproduce it, because, as I
said, I'm a very busy guy, so please do all the work yourselves and,
by the way, what's not clear in my report?"

If you think I'm being harsh or mocking you, you need to distance
yourself from your own bug reports and try to read them as they are,
not as they seem to be in your imagination.


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