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[Emacs-diffs] triage-notes 2227966: Add notes on bug triage procedure
From: |
Andrew Hyatt |
Subject: |
[Emacs-diffs] triage-notes 2227966: Add notes on bug triage procedure |
Date: |
Fri, 01 Jan 2016 20:15:56 +0000 |
branch: triage-notes
commit 222796697a6d1cae1d965df80fc42613f5fb1f89
Author: Andrew Hyatt <address@hidden>
Commit: Andrew Hyatt <address@hidden>
Add notes on bug triage procedure
* CONTRIBUTE: In section on the issue tracker, point to new triage file.
* admin/notes/triage: New file explaining triage procedure.
---
CONTRIBUTE | 11 ++++++++
admin/notes/triage | 68 ++++++++++++++++++++++++++++++++++++++++++++++++++++
2 files changed, 79 insertions(+), 0 deletions(-)
diff --git a/CONTRIBUTE b/CONTRIBUTE
index b385d68..0c0ef20 100644
--- a/CONTRIBUTE
+++ b/CONTRIBUTE
@@ -222,6 +222,17 @@ the tracker with the corresponding bugs/issues.
GNU ELPA has a 'debbugs' package that allows accessing the tracker
database from Emacs.
+Bugs needs regular attention. A large backlog of bugs is
+disheartening to the developers, and a culture of ignoring bugs is
+harmful to users, who expect software that works. Bugs have to be
+regularly looked at and acted upon. Not all bugs are critical, but at
+the least, each bug needs to be regularly re-reviewed to make sure it
+is still reproducible.
+
+The process of going through old or new bugs and acting on them is
+called bug triage. This process is described in the file
+admin/notes/triage.
+
** Document your changes.
Any change that matters to end-users should have an entry in etc/NEWS.
diff --git a/admin/notes/triage b/admin/notes/triage
new file mode 100644
index 0000000..bc91b6c
--- /dev/null
+++ b/admin/notes/triage
@@ -0,0 +1,68 @@
+HOW TO TRIAGE EMACS BUGS -*- outline -*-
+
+This document just describes the procedure of triaging bugs, for information on
+how to work with the bug tracker, see the bugtracker file in this same
directory
+for the basics. You can also install the debbugs ELPA package for access to
M-x
+debbugs-gnu, an emacs interface to debbugs, and M-x debbugs-org, an emacs
+interface via org-mode.
+
+* Bug backlog triage procedure
+
+The goal of this triage is to prune down the list of old bugs, closing
+the ones that are not reproducible on the current release.
+
+ 1. To start, enter debbugs mode (either debbugs-gnu, debbugs-org, or via the
+ web browser), and accept the default list option of bugs that have
severity
+ serious, important, or normal.
+ 2. This will also show closed bugs that have yet to be archived. You can
+ filter these out in debbugs-gnu with "x" (debbugs-gnu-toggle-suppress).
+ 3. For each bug, do the following:
+ - Read the mail thread for the bug. Find out if anyone has been able to
+ reproduce this on the current release.
+ - If someone has been able to, then your work is finished for this bug.
+ - Make sure there's enough information to reproduce the bug. It should be
+ very clear how to reproduce. If not, please ask for specific steps to
+ reproduce. If you don't get them, and you can't reproduce without them,
+ you can close as "doneunreproducible".
+ - If no one has mentioned being able to reproduce on the current release,
+ read the bug description and attempt to reproduce on an emacs started
+ with "emacs -Q" (the goal is to not let our personal configs interfere
+ with bug testing).
+ - If you can reproduce, then reply on the thread (either on the original
+ message, or anywhere you find appropriate) that you can reproduce this
on
+ the current release. If your reproduction gives additional info (such as
+ a backtrace), then add that as well, since it will help whoever attempts
+ to fix it.
+ - If you can't reproduce, state that you can't reproduce it on the current
+ release, ask if they can try again against the current release. Tag the
+ bug as "unreproducable". Wait a few weeks for their reply - if they can
+ reproduce it, then that's great, otherwise close as
"doneunreproducible".
+ - If the bug ends up still open, make sure the priority and other tags
+ seems reasonable.
+ 4. Your changes will take some time to take effect. After a period of
minutes
+ to hours, you will get a mail telling you the control message has been
+ processed. At this point, if there were no errors detected, you and
+ everyone else can see your changes. If there are errors, read the error
+ text - if you need help, consulting the bugtracker documentation in this
+ same directory.
+
+* New bug triage process
+
+The goal of the new bug triage process is similar to the backlog triage
process,
+except that the focus is on prioritizing the bug, and making sure it is has
+necessary information for others to act on.
+
+For each new bug, ask the following questions:
+
+ 1. Is the bug report written in a way to be easy to reproduce (starts from
+ emacs -Q, etc.)? If not, ask the reporter to try and reproduce it on an
+ emacs without customization.
+ 2. Is the bug report written against the lastest emacs? If not, try to
+ reproduce on the latest version, and if it can't be reproduced, ask the
+ reporter to try again with the latest version.
+ 3. Is the bug the same as another bug? If so, merge the bugs.
+ 4. What is the priority of the bug? Add a priority: critical, grave,
serious,
+ important, normal, minor, or wishlist.
+ 5. Who should be the owner? This depends on what component the bug is part
+ of. You can look at the admin/MAINTAINERS file (then you can just search
+ emacs-devel to match the name with an email address).