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Re: gnatsweb/228: Internal Server Error when "submit edit"


From: Kazunari Sekigawa
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: 21 Aug 2001 04:14:01 -0000

The following reply was made to PR gnatsweb/228; it has been noted by GNATS.

From: Kazunari Sekigawa <address@hidden>
To: Yngve Svendsen <address@hidden>,
        address@hidden, address@hidden
Cc:  
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: Tue, 21 Aug 2001 13:10:44 +0900

 Dear Yngve Svendsen,
 
 This is a follow-up regarding my PR.
 I finally got the reason. In fact, I accidentally inserted some buggy
 code to the original perl script and believed that I had removed them,
 hence, the error.
 Sorry for making such a trouble.
 Now everything is working fine.
 Hence, please close this PR.
 
 Thanks and best regards,
 K. Sekigawa
 
 Kazunari Sekigawa wrote:
 > 
 > Thank you for your reply.
 > 
 > Yngve Svendsen wrote:
 > >
 > > I think your problem may be caused by the GNATS database being locked. Such
 > > a lock might be left after running gen-index, for instance. Look for a file
 > > called gnats.lock in the gnats-adm directories of your databases and 
 > > delete it.
 > >
 > > Gnatsweb should catch this, and I have identified the problem. However, I
 > > don't plan to do any more work on Gnatsweb 2.x unless more serious bugs
 > > surface. I believe that Gnats and Gnatsweb 4 aren't suffering from this
 > > problem.
 > >
 > > Please let me know how this turns out.
 > >
 > > Yngve Svendsen
 > > Gnatsweb maintainer
 > >
 > 
 > Before "submit edit," there was no *lock* file.
 > After "submit edit," a lock file is generated in the name of
 >     {DB}/gnats-adm/locks/{nnn}.lock
 > where {DB} is a database name and {nnn} is a problem number in {DB} and
 > {nnn}.lock contains a user's name.
 > The internal server error still remains the same.
 > 
 > Once a lock file gets generated, then succeeding "submit edit" returns an 
 > error
 > message saying:
 >     PR {CATEGORY}/{nnn} is locked by {user}
 > This must be OK.
 > 
 > After manually removing the lock file, I again issued "submit edit" then got
 > the same internal server error.
 > 
 > Thank you again for your help.
 > K. Sekigawa
 > 
 > > At 06:17 01.08.2001 +0000, address@hidden wrote:
 > > >Hi,
 > > >
 > > >When I use "submit edit" of gnatsweb,
 > > >HTTP server returns an internal error as follows.
 > > >
 > > >(a) apache 1.3.19
 > > >     [Wed Aug  1 12:56:27 2001] [error] [client 172.30.30.36] Premature
 > > > end of script headers: \
 > > >         /usr/local/apache/cgi-bin/gnatsweb.cgi
 > > >
 > > >(b) Netscape Enterprise Suitespot 3.5
 > > >     [01/Aug/2001:12:46:06] failure: for host aaa.bbb.shinko.co.jp trying
 > > > to POST \
 > > >         /ppp/cgi-bin/gnats1/gnatsweb.cgi, cgi-parse-output reports: \
 > > >         the CGI program /var/ppp/cgi-bin/gnats1/gnatsweb.cgi did not \
 > > >         produce a valid header (program terminated without a valid CGI
 > > > header. \
 > > >         Check for core dump or other abnormal termination)
 > > >
 > > >Notes:
 > > >  (1) I've renamed gnatsweb.pl to gnatsweb.cgi.
 > > >  (2) I have multiple GNATS DBs.
 > > >
 > > >Thanks.
 > > >K. Sekigawa


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