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From: | Yngve Svendsen |
Subject: | Re: submitting followups through gnatsweb |
Date: | Mon, 27 Oct 2003 15:53:27 +0100 |
User-agent: | Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007 |
Roman Neuhauser wrote:
Hi there, I installed GNATS 4.0, including gnatsweb that came bundled in the tarball. It's most probably my thick skull, but I just don't see it: how do I submit a followup through gnatsweb?
Gnatsweb is not by default meant to support submission of follow-ups directly. It is mainly meant to be a tool to be used internally by support organizations, and the standard way for "customers" to submit follow-ups to a GNATS report is by e-mail. That is why there is a "send e-mail to interested parties" link provided on the "View PR" page. Still, you can tweak GNATS and Gnatsweb to include a kind of followup mechanism by using the Append to Audit-Trail field recipe in Appendix E of the manual, but you should definitely ask yourself if you want to provide Edit access to everyone who might want to submit a follow-up.
-- Yngve Svendsen Gnatsweb maintainer
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