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Re: website draft 4, help wanted


From: chip
Subject: Re: website draft 4, help wanted
Date: Sat, 04 Jul 2009 11:48:17 -0700
User-agent: Thunderbird 2.0.0.22 (Windows/20090605)

Tim McNamara wrote:

On Jul 4, 2009, at 3:49 AM, Mark Polesky wrote:

chip wrote:
Generally speaking, when it comes to Windows documentation - it
is almost always dummy proof. Showing every step one might come
across during the process. It applies to XP as that is what I
use, should apply equally to NT and 2000. Never seen ME, does
anyone actually use it? Vista has the same steps but a different
control panel. I don't have a Vista machine to get the exact
steps.

Graham,
I'm with Chip here. Explicit, unambiguous, fool-proof.

The question is whether these need to be on the Web page or in the readme that accompanies the file when the user downloads it.
Putting them on the web page makes sure that the person downloading will see and read the instructions. Putting them in a readme gives no assurance that it will be read. Besides, does it really take up much space on the page? No harm in having it on the web page, IMO.

Mark,
I don't know if there is a difference between using the application uninstall or the control panel uninstall, though from what I've seen the general consensus is to preferably use the application uninstall, but I've never seen any reason given as to why.

--
Chip



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