Re: [Linphone-users] Unable to create account

[Bret Busby]

On 03/05/2018, Bret Busby <address@hidden> wrote:
> Hello.
>
> After having seen the message(s) about Linphone for Android, I decided
> to try to install it on my Android cellphone.
>
> The problem arose when I tried to set up the account, and, in the
> setup process, it told me that it had sent me an SMS message to the
> phone, from which, I had to retrieve the authorisation code, and enter
> it in the form for the account setup.
>
> Without knowing how to go to the SMS message, from the Linphone
> account setup, I fumbled with the stuff, and managed to get out and
> access the SMS message, and got the four digit authorisation code.
>
> However, I could not resume the account setup process, and, so I had
> to apparently initiate a new account setup process, but now, after
> entering the username, whilst it displays a SIP address
> "Your SIP address is <address@hidden>"
> now, when I select the Create Account button, instead of the process
> progressing, it now (after a while......)  returns the error message
> "<something like "unable to query server">"
>  - I have given up waiting, this time, after about ten minutes.
>
> So, after about half an hour, I am unable to create an account.
>
> Amongst other apstects to this, I suggest that, if it is to require
> the retrieval and input of the authorisation code, the process
> include, when the message stating that the SMS message is sent, is
> displayed, an option to suspend the account creation process, so that
> the authorisation code can be retrieved, and then, the account
> creation process, resumed.
>
> At this stage, I have Linphone installed, and, it is unusable, as it
> prevents me from creating an account, due to the messing around with
> the suthorisation code.
>
> It has occurred to me, that the sip account may have been created, and
> unusable without the authorisation code, but, no process is shown, for
> accessing the SIP account, to enter the authorisation code, if that is
> the case.
>
> It is frustrating.
>

After (the most recent instance) the process taking about 20 minutes
to return the error (I am using WiFi, about a meter from the WiFi
router), the error returned, is
"Failed to query the server. Please try again later."

-- 
Bret Busby
Armadale
West Australia
..............

"So once you do know what the question actually is,
 you'll know what the answer means."
- Deep Thought,
 Chapter 28 of Book 1 of
 "The Hitchhiker's Guide to the Galaxy:
 A Trilogy In Four Parts",
 written by Douglas Adams,
 published by Pan Books, 1992

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