[Top][All Lists]
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
[Phpgroupware-cvs] tts/inc/functions.inc.php, 1.40
|
From: |
nomail |
|
Subject: |
[Phpgroupware-cvs] tts/inc/functions.inc.php, 1.40 |
|
Date: |
Mon, 11 Oct 2004 11:43:14 +0200 |
Update of /tts/inc
Modified Files:
Branch:
functions.inc.php
date: 2004/10/11 09:43:14; author: fipsfuchs; state: Exp; lines: +61 -43
Log Message:
replaced with 0.9.16 branche
=====================================================================
Index: tts/inc/functions.inc.php
diff -u tts/inc/functions.inc.php:1.39 tts/inc/functions.inc.php:1.40
--- tts/inc/functions.inc.php:1.39 Thu Jun 19 20:55:27 2003
+++ tts/inc/functions.inc.php Mon Oct 11 09:43:14 2004
@@ -30,85 +30,103 @@
$GLOBALS['phpgw']->config->read_repository();
-
- if ($GLOBALS['phpgw']->config->config_data['mailnotification'])
- {
- $db2 = $GLOBALS['phpgw']->db;
+ if ($GLOBALS['phpgw']->config->config_data['mailnotification'])
{
$GLOBALS['phpgw']->send = CreateObject('phpgwapi.send');
- $GLOBALS['phpgw']->db->query('SELECT * FROM
phpgw_tts_tickets WHERE ticket_id='.$ticket_id,__LINE__,__FILE__);
+ $GLOBALS['phpgw']->db->query("select * from
phpgw_tts_tickets where ticket_id='$ticket_id'");
$GLOBALS['phpgw']->db->next_record();
+
+ $group_id = $GLOBALS['phpgw']->db->f('ticket_group');
+ $group_name =
$GLOBALS['phpgw']->accounts->id2name($group_id);
+ $t_subject = $GLOBALS['phpgw']->db->f('ticket_subject');
+ $t_assigned =
$GLOBALS['phpgw']->db->f('ticket_assignedto');
+ $t_assigned_name =
$GLOBALS['phpgw']->accounts->id2name($t_assigned);
+ $t_owner_name =
$GLOBALS['phpgw']->accounts->id2name($GLOBALS['phpgw']->db->f('ticket_owner'));
- $db2->query('SELECT * FROM phpgw_tts_views WHERE
view_id='.$ticket_id,__LINE__,__FILE);
- $db2->next_record();
-
- $group = $GLOBALS['phpgw']->db->f('ticket_category');
-
- $stat = $GLOBALS['phpgw']->db->f('ticket_status');
- $status = array(
- 'R' => 'Re-opened',
- 'X' => 'Closed',
- 'O' => 'Opened',
- 'A' => 'Re-assigned',
- 'P' => 'Priority changed',
- 'T' => 'Category changed',
- 'S' => 'Subject changed',
- 'B' => 'Billing rate',
- 'H' => 'Billing hours'
- );
-
// build subject
- $subject = '['.lang('Ticket').' #'.$ticket_id.'
'.$group.'] '.lang($status[$stat]).':
'.$GLOBALS['phpgw']->db->f('ticket_subject');
+ $subject = '['.lang('Ticket').' #'.$ticket_id.'
'.$group_name.']
'.lang(($GLOBALS['phpgw']->db->f('ticket_status')!='X')?'Updated':'Closed').':
'.$GLOBALS['phpgw']->db->f('ticket_subject');
// build body
$body = '';
$body .= lang('Ticket').' #'.$ticket_id."\n";
- $body .= lang('Subject').':
'.$GLOBALS['phpgw']->db->f('ticket_subject')."\n";
- $body .= lang('Assigned To').':
'.$GLOBALS['phpgw']->accounts->id2name($GLOBALS['phpgw']->db->f('ticket_assignedto'))."\n";
+ $body .= lang('Subject').': '.$t_subject."\n";
+ $body .= lang('Assigned To').': '.$t_assigned_name."\n";
$body .= lang('Priority').':
'.$GLOBALS['phpgw']->db->f('ticket_priority')."\n";
$body .= lang('Group').': '.$group_name."\n";
- $body .= lang('Opened By').':
'.$GLOBALS['phpgw']->accounts->id2name($GLOBALS['phpgw']->db->f('ticket_owner'))."\n\n";
+ $body .= lang('Opened By').': '.$t_owner_name."\n\n";
$body .= lang('Latest Note Added').":\n";
- if($GLOBALS['phpgw']->db->f('t_timestamp_closed'))
+
/**************************************************************\
+ * Display latest note
*
+
\**************************************************************/
+
+ $GLOBALS['phpgw']->historylog =
createobject('phpgwapi.historylog','tts');
+
+ $history_array =
$GLOBALS['phpgw']->historylog->return_array(array(),array('C'),'','',$ticket_id);
+ while (is_array($history_array) && list(,$value) =
each($history_array))
+ {
+
$latest_note=$GLOBALS['phpgw']->common->show_date($value['datetime'])." -
".$value['owner'];
+ $latest_note.=" -
".stripslashes($value['new_value'])."\n";
+//
$GLOBALS['phpgw']->template->set_var('value_date',$GLOBALS['phpgw']->common->show_date($value['datetime']));
+// $body.=
"$GLOBALS['phpgw']->template->set_var('value_date',$GLOBALS['phpgw']->common->show_date($value['datetime']));
+//
$GLOBALS['phpgw']->template->set_var('value_user',$value['owner']);
+
+//
$GLOBALS['phpgw']->template->set_var('value_note',nl2br(stripslashes($value['new_value'])));
+//
$GLOBALS['phpgw']->template->fp('rows_notes','additional_notes_row',True);
+ }
+
+ if (! count($history_array))
{
- $body .= lang('Date Closed').':
'.$GLOBALS['phpgw']->common->show_date($GLOBALS['phpgw']->db->f('t_timestamp_closed'))."\n\n";
+ $latest_note=lang('No notes for this
ticket')."\n";
}
- $body .=
stripslashes(strip_tags($GLOBALS['phpgw']->db->f('t_details')))."\n\n.";
- if
($GLOBALS['phpgw']->config->config_data['groupnotification'])
+ $body .= $latest_note;
+
+ $body .= "\n\n".lang('Original Ticket
Details').":\n".$GLOBALS['phpgw']->db->f('ticket_details')."\n\n";
+
+
+// if($GLOBALS['phpgw']->db->f('t_timestamp_closed'))
+// {
+// $body .= 'Date Closed:
'.$GLOBALS['phpgw']->common->show_date($GLOBALS['phpgw']->db->f('t_timestamp_closed'))."\n\n";
+// }
+ $body .=
stripslashes(strip_tags($GLOBALS['phpgw']->db->f('ticket_detail')))."\n\n.";
+
+
+
//$GLOBALS['phpgw']->config->config_data['groupnotification']=True;
+ // do we need to email all the users in the group
assigned to this ticket?
+ if
($GLOBALS['phpgw']->config->config_data['groupnotification'] > 0)
{
// select group recipients
- $group_id =
$GLOBALS['phpgw']->accounts->name2id($group);
- $members =
$GLOBALS['phpgw']->accounts->members($group_id);
+ $members =
$GLOBALS['phpgw']->accounts->member($group_id);
}
- if
($GLOBALS['phpgw']->config->config_data['ownernotification'])
+
+ // do we need to email the owner of this ticket?
+ if
($GLOBALS['phpgw']->config->config_data['ownernotification'] > 0)
{
// add owner to recipients
-// $members[] = array('account_id' =>
$GLOBALS['phpgw']->accounts->name2id($GLOBALS['phpgw']->db->f('t_user')),
'account_name' => $GLOBALS['phpgw']->db->f('t_user'));
- $members[] = array('account_id' =>
$GLOBALS['phpgw']->db->f('ticket_owner'), 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($GLOBALS['phpgw']->db->f('ticket_owner')));
+ $members[] = array('account_id' =>
$GLOBALS['phpgw']->accounts->name2id($GLOBALS['phpgw']->db->f('ticket_owner')),
'account_name' => $GLOBALS['phpgw']->db->f('ticket_owner'));
}
- if
($GLOBALS['phpgw']->config->config_data['assignednotification'])
+ // do we need to email the user who is assigned to this
ticket?
+ if
($GLOBALS['phpgw']->config->config_data['assignednotification'] > 0)
{
// add assigned to recipients
-// $members[] = array('account_id' =>
$GLOBALS['phpgw']->accounts->name2id($GLOBALS['phpgw']->db->f('t_assignedto')),
'account_name' => $GLOBALS['phpgw']->db->f('t_assignedto'));
- $members[] = array('account_id' =>
$GLOBALS['phpgw']->db->f('ticket_assignedto'), 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($GLOBALS['phpgw']->db->f('ticket_assignedto')));
+ $members[] = array('account_id' => $t_assigned,
'account_name' => $t_assigned_name);
}
+
$toarray = Array();
$i=0;
for ($i=0;$i<count($members);$i++)
{
- if ($members[$i]['account_id'])
+ if ($members[$i]['account_name'])
{
$prefs =
$GLOBALS['phpgw']->preferences->create_email_preferences($members[$i]['account_id']);
// $pref =
CreateObject('phpgwapi.preferences',$members[$i]['account_id']);
// $prefs = $pref->read_repository();
// $prefs =
$phpgw->common->create_emailpreferences($prefs,$members[$i]['account_id']);
$toarray[$prefs['email']['address']] =
$prefs['email']['address'];
- // echo '<br>'.$toarray[$i];
// unset($pref);
}
}
@@ -125,7 +143,7 @@
if (!$rc)
{
echo lang('Your message could <B>not</B> be
sent!<BR>')."\n"
- . lang('The mail server
returned').':<BR>'
+ . lang('the mail server
returned').':<BR>'
. "err_code:
'".$GLOBALS['phpgw']->send->err['code']."';<BR>"
. "err_msg:
'".htmlspecialchars($GLOBALS['phpgw']->send->err['msg'])."';<BR>\n"
. "err_desc:
'".$GLOBALS['phpgw']->err['desc']."'.<P>\n"
| [Prev in Thread] |
Current Thread |
[Next in Thread] |
- [Phpgroupware-cvs] tts/inc/functions.inc.php, 1.40,
nomail <=