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[Phpgroupware-tracker] [bug #3793] Inventory is blank!


From: nobody
Subject: [Phpgroupware-tracker] [bug #3793] Inventory is blank!
Date: Thu, 26 Jun 2003 14:35:45 -0400
User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

=================== BUG #3793: LATEST MODIFICATIONS ==================
http://savannah.gnu.org/bugs/?func=detailbug&bug_id=3793&group_id=509

Changes by: Jason Pfingstmann <address@hidden>
Date: Thu 06/26/2003 at 18:35 (GMT)

------------------ Additional Follow-up Comments ----------------------------
Please close this bug...I've decided to try to start phpgroupware from 
scratch...  We currently have several odd problems.  Today a new one popped up 
for no reason (infolog no longer works)...We've been using phpgroupware for 
about a year and a half and we need to start from scratch (I get the feeling 
our database is a mess).



=================== BUG #3793: FULL BUG SNAPSHOT ===================


Submitted by: jpfingstmann            Project: phpGroupWare                 
Submitted on: Wed 05/28/2003 at 22:10
Category:  inv                        Bug Group:  0.9.14.003 release        
Severity:  5 - Major                  Priority:  Normal                     
Resolution:  None                     Assigned to:  ceb                     
Status:  Open                         Component Version:  CVS               
Platform Version:  Linux - Other      Reproducibility:  Every Time          

Summary:  Inventory is blank!

Original Submission:  I recently upgraded from .002 to .003 and unfortunately 
didn't check all the modules, just the most frequently used modules for 
functionality.  I have just discovered that Inventory which had several hundred 
items in it is now showing up blank!     While looking at my databse I have inv 
entries in phpgw_catagories:
77      77      0       0       7       public  inv     Sold 2002 
a:2:{s:3:"tax";s:4:"0.00";s:6:"number";s:8:"2000-000";}

And products in phpgw_in_products:
71      Model PCS-C300  104966  EVID 30         panning camera  77      6       
0       0.00    1199.00         1199.00         1       0       0       
1018515600      1016442000      2 

Yet when I enter Inventory in phpgw as I always have, it is showing 0 
categories and no products.  This bug is personally "High" priority, but I will 
be setting it to normal as it would seem no one else is having this problem 
(yet?).  Any help is appreciated.  Thanks.


Follow-up Comments
*******************

-------------------------------------------------------
Date: Thu 06/26/2003 at 18:35       By: jpfingstmann
Please close this bug...I've decided to try to start phpgroupware from 
scratch...  We currently have several odd problems.  Today a new one popped up 
for no reason (infolog no longer works)...We've been using phpgroupware for 
about a year and a half and we need to start from scratch (I get the feeling 
our database is a mess).

-------------------------------------------------------
Date: Thu 05/29/2003 at 13:25       By: jpfingstmann
Here is a list of things that have changed recently due to a server upgrade 
(changed distros from SuSE 7.3 to Gentoo:
(The upgrade was before these changes, but problem not noticed until 
afterwards).

1)  phpgroupware site is in a physically different place on the server (now in 
/home/httpd/htdocs/simplygw.wearesimply.com instead of 
/usr/local/httpd/htdocs/simplygw.wearesimply.com)


2)  Because of the distro update mcrypt is now version v. 2.6.4

3)  Virtual Host directives in apache have changed slightly after the distro 
upgrade

4)  Shortly before this I had to manually delete some calendar entries (Ref:  
Bug #1273) as when deleting a user that had a calendar event that was shared by 
the user being deleted and the user the entries were assigned to be transferred 
to it would produce that bug.  Due to seldom inventory changes, it could be 
that the inventory program might not have been used since after that therefore 
not detecting possible problems.

5)  When it didn't function properly, I tried uninstalling inventory from setup 
and reinstalling inventory and copying back the phpgw_inv* tables from a backup 
to mysql.

I hope that any of this helps. if it helps, I can give you read-only access to 
the database and conf files.

-------------------------------------------------------
Date: Thu 05/29/2003 at 01:30       By: skwashd
Any other changes to the server?

-------------------------------------------------------
Date: Wed 05/28/2003 at 22:37       By: jpfingstmann
Oh, by the way, I also tried it with a current CVS.  Same problem.


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For detailed info, follow this link:
http://savannah.gnu.org/bugs/?func=detailbug&bug_id=3793&group_id=509

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