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Re: [Phpgroupware-users] mail issue... help?


From: Brian Johnson
Subject: Re: [Phpgroupware-users] mail issue... help?
Date: Mon, 01 Sep 2003 03:20:22 +0000

I've seen similar problems and they always are solved by clearing all the 
entries
for the user having problems (in your case all of the users) in the table
phpgw_anglemail

This table is a the anglemail cache system to make the email app run faster but
seems to experience problems occasionally.  I've seen it not report emails 
properly
and prevent changes to the email config or user prefs for email from being saved
properly.

Since it's just a cache, all records will be recreated next time email is run, 
so
you could wipe out the entire table and only experience some slow down on the 
next
email run (for each user).


address@hidden wrote:
>
>Hello,
>
>We are experiencing a strange issue with the email app:
>
>First a wee bit o' background...
>
>We had .14 running (older release) and the server it was on died. We moved
>
>everything to a new machine running a diff IMAP (Uwash) and even after
>changing the admin (and tried the custom cfg too) settings for email we're
>
>not getting actual mailspools to come up in the inboxes, but rather 30
>copies of a non-existant email from '@' with 'No Subject'. - In fact ALL
>
>mailboxes seem to be empty in phpgw email (even though they're deffinately
>
>not) - ie: the 'Trash' folder
>
>Ive been twiddling all the email settings to no avail - and felamimail just
>
>gives me:
>Database error: Invalid SQL: select filter from
>phpgw_felamimail_displayfilter where accountid='6'
>MySQL Error: 1146 (Table
>'pacificwatershed_groupware.phpgw_felamimail_displayfilter' doesn't exist)
>
>(note - felamimail never werked b4, I just tried it to see what would
>happen - yes I configured it in the Admin tool)
>
>IMAP works fine - proof positive: we've got squirrelmail up and running
>smooth.
>
>I updated to the current release, ran setupIII and all seemed well, but
>the
>problem persists. The only slight possibility I can think of is possible
>db
>corruption, as we were unable to get an SQL dump b4 the server died; we
>had
>to just move the datafile. I can't seem to find a table in the db that even
>
>deals with email settings (except for felamimail) to try and verify this
>
>hypothesis. Is there a particular table I should look at? Is this even a
>
>possibility?
>
>We're all at a loss at this point. Has anyone else seen  a similar error?
>
>Any suggestions for a direction to investigate?
>
>Please CC the following addresses on any replies, as I will be away most
>of
>the weekend, but my team will be around:
>address@hidden
>address@hidden
>address@hidden
>
>Thanx In Advance!!!
>
>
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--
Brian Johnson
* This is where my witty signature line would be if I bothered to edit this 
line :) *






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