[Top][All Lists]
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: RE: RE: RE: [Phpgroupware-users] open_basedir restriction
From: |
Dave Hall |
Subject: |
Re: RE: RE: RE: [Phpgroupware-users] open_basedir restriction |
Date: |
Wed, 01 Oct 2003 10:51:26 +1000 |
Brian Connolly <address@hidden> wrote:
> In one sentence, what should I say to my provider? One. Try.
>
Try this
"I am having some problems running phpGroupWare on my hosted site, I get
the following error [insert error here]. The helpful people on the user
list have given me lots of information that explains the problem, but I
am too lazy to think so I still don't understand the problem. I can
send the email to you if you think that would help."
I know that is 3 sentences, but it gives them all the info they need to
start looking into it. Maybe try being very sarcastic with the helldesk
staff too, I am sure they will really appreciate it.
Good Luck
Dave
>
> -----Original Message-----
> From: address@hidden
> [mailto:phpgroupware-users-
> address@hidden On
> Behalf Of Dave Hall
> Sent: Tuesday, September 30, 2003 7:14 PM
> To: address@hidden
> Subject: Re: RE: RE: [Phpgroupware-users] open_basedir restriction
>
> Brian Connolly <address@hidden> wrote:
>
> > Dave,
> >
> > Okay... let me say it more plainly... I am sorry you may have
> > missed the
> > subtle point that I am a user and I DON'T KNOW WHAT THE f*^& THAT
> s^%&> MEANS.
>
> Ok, I may be wrong, but phpGroupWare requires some basic knowledge of
> the self help tools available on the internet and System
> Administration. I gave some pointers in the start of my last email.
>
> >
> > Great tutorial, but what are you trying to say Sparky?
>
> I thought I was pretty clear. I told you the answers you needed, and
> also gave you some tips on how to help yourself next time. If you
> wouldlike instant fixes then look at the commercial support section
> of our
> website. You can pay someone to do all the work for you, and you just
> sit back and say "wow phpGroupWare is good". If you want to learn,
> thendo some research yourself, we all had to learn. Remember
> support on
> this list is provided free of charge by real people in their own
> time.
>
> >
> > I simply turned to the list because I reasonably expect a
> straight
> > answer.People that don't know give do Googles and subsequent
> > tutorials.
>
> You were given many answers and suggestions. I noticed that most of
> your responses were sarcastic or displayed a high level of ignorance.
> btw I knew the answer, the tutorial was for you benefit.
>
>
> > Bottom line: phpgw is reporting an error. Is there actually
> > someone on the
> > list that can provide actual direction rather that intellectual self
> > pleasure?
>
> I think you should re read the thead. The answers you need are all
> there. The time it would take you re read the whole thread is
> probablylonger than the time it would have taken you to find the
> answers on
> php.net or using google.com As for "intellectual self pleasure", for
> me, that certainly doesn't come from these types of discussions. It
> comes from learning and creating code, which I am now going to
> return to
> doing.
>
> This is a problem with your host. The information you need to
> raise the
> issue with them is all in this thread.
>
> Cheers
>
> Dave
>
>
> >
> > Brian
> >
> > -----Original Message-----
> > From: address@hidden
> > [mailto:phpgroupware-users-
> > address@hidden On
> > Behalf Of Dave Hall
> > Sent: Tuesday, September 30, 2003 6:24 PM
> > To: address@hidden
> > Subject: Re: RE: [Phpgroupware-users] open_basedir restriction
> >
> > I have followed this thread. Some simple tips:
> > * Google is your friend
> > * php.net is your friend
> > * Read an follow "How To Ask Questions The Smart Way" -
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> > I have just spent less than 5 mins using the above tips. Here
> are the
> > results.
> >
> > * http://php.net/configuration gave me some info on run time config
> > settings for php.
> >
> > * I read that page, the part i found most interesting was
> > "Not every PHP directive is documented below. For a list of all
> > directives, please read your well commented php.ini file. You may
> want> to view the latest php.ini here from CVS.", so I clicked on
> that link.
> >
> > * Searched the page for open_basedir and found,
> > "; open_basedir, if set, limits all file operations to the
> defined
> > directory; and below. This directive makes most sense if used in
> a
> > per-directory
> > ; or per-virtualhost web server configuration file. This
> directive is
> > ; *NOT* affected by whether Safe Mode is turned On or Off."
> >
> > * I wanted a little more information, so went back to search the
> > php.netsite. I used "open_basedir" in the "online documentation
> > [en]" for my
> > search. There was 32 google search results.
> >
> > * I selected the first option which took me to
> > http://php.net/features.safe-mode
> >
> > * Again I searched the page for "open_basedir". I found this,
> > "open_basedir string
> >
> > Limit the files that can be opened by PHP to the specified
> > directory-tree, including the file itself. This directive is NOT
> > affected by whether Safe Mode is turned On or Off.
> >
> > When a script tries to open a file with, for example, fopen() or
> > gzopen(), the location of the file is checked. When the file is
> > outsidethe specified directory-tree, PHP will refuse to open it.
> > All symbolic
> > links are resolved, so it's not possible to avoid this
> restriction
> > witha symlink.
> >
> > The special value . indicates that the directory in which the
> > scriptis stored will be used as base-directory.
> >
> > Under Windows, separate the directories with a semicolon. On all
> > other systems, separate the directories with a colon. As an Apache
> > module, open_basedir paths from parent directories are now
> > automaticallyinherited.
> >
> > The restriction specified with open_basedir is actually a prefix,
> > not a directory name. This means that "open_basedir = /dir/incl"
> also> allows access to "/dir/include" and "/dir/incls" if they
> exist.
> > When you
> > want to restrict access to only the specified directory, end with a
> > slash. For example: "open_basedir = /dir/incl/"
> >
> > Note: Support for multiple directories was added in 3.0.7.
> >
> > The default is to allow all files to be opened. "
> >
> > Now I don't have to be sarcastic when people are giving up their
> > time to
> > try to help me, because I can look for the answers myself. I
> also
> > knowthat I may take more than 5mins to find the answers I am
> > looking for,
> > but I keep on practising so I get better and faster. I also
> bookmark> useful information and categorise it so it is easier to
> find the
> > answersnext time.
> >
> > I hope this little tutorial will help you too.
> >
> >
> > Cheers
> >
> > Dave
> >
> > Brian Connolly <address@hidden> wrote:
> >
> > > Chris,
> > >
> > > Yes, I am familiar with phpinfo. Certainly lots of stuff
> there.
> > > But with
> > > regards to specifics, for the most part I am able to discern
> blue
> > > shadedwith gray. Which color should I stress with the
> provider?
> > I
> > > am rather fond
> > > of gray. But if I tell the provider that, I may unduly
> influence
> > > him. What
> > > do you think?
> > >
> > > This has been very helpful. I greatly appreciate your facility
> > > with the
> > > subject.
> > >
> > > Brian
> > >
> > > -----Original Message-----
> > > From: phpgroupware-users-
> address@hidden> > [mailto:phpgroupware-
> users-
> > > address@hidden On
> > > Behalf Of Chris Weiss
> > > Sent: Tuesday, September 30, 2003 2:00 PM
> > > To: address@hidden
> > > Subject: RE: [Phpgroupware-users] open_basedir restriction
> > >
> > > Soory, I just found it really unsettling that the title of the
> > > thread is
> > > "open_basedir restriction", we've been talking about the
> > open_basedir> restriction,
> > > and you stop and ask "what restriction". You can probably find
> > the
> > > info you
> > > need in
> > > a phpinfo() page, there's a link for one at the bottom of the
> phpgw> > administration
> > > section, it's in the side bar if you use iDots template.
> > >
> > > Brian Connolly (address@hidden) wrote:
> > > >
> > > >Chris,
> > > >
> > > >No need for insult. What is simple to you may not be so
> simple
> > to
> > > others.>This is the users list.
> > > >
> > > >With regard to asking the provider, I need to be exact and
> > > specific or my
> > > >response will be equally ambiguous. I do not know exactly
> what
> > to
> > > ask. As
> > > >a user, I don't know what an open_basedir restriction is. I
> > don't
> > > knowwhat
> > > >your code is doing to incite it. I assumed you would.
> > > >
> > > >Brian
> > > >
> > > >-----Original Message-----
> > > >From: phpgroupware-users-
> address@hidden> > >[mailto:phpgroupware-
> users-
> > > address@hidden On
> > > >Behalf Of Chris Weiss
> > > >Sent: Tuesday, September 30, 2003 12:09 PM
> > > >To: address@hidden
> > > >Subject: RE: [Phpgroupware-users] open_basedir restriction
> > > >
> > > >Brian Connolly (address@hidden) wrote:
> > > >>With regard to restrictions, can you tell me what to ask the
> > > provider>>please?
> > > >
> > > >oh i dunno, maybe the one we've been talking about and the
> > Subject
> > > of the
> > > >thread?
> > > >
> > > >
> > > >
> > > >_______________________________________________
> > > >Phpgroupware-users mailing list
> > > >address@hidden
> > > >http://mail.gnu.org/mailman/listinfo/phpgroupware-users
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >_______________________________________________
> > > >Phpgroupware-users mailing list
> > > >address@hidden
> > > >http://mail.gnu.org/mailman/listinfo/phpgroupware-users
> > > >
> > >
> > >
> > >
> > > _______________________________________________
> > > Phpgroupware-users mailing list
> > > address@hidden
> > > http://mail.gnu.org/mailman/listinfo/phpgroupware-users
> > >
> > >
> > >
> > >
> > >
> > > _______________________________________________
> > > Phpgroupware-users mailing list
> > > address@hidden
> > > http://mail.gnu.org/mailman/listinfo/phpgroupware-users
> > >
> >
> >
> >
> > _______________________________________________
> > Phpgroupware-users mailing list
> > address@hidden
> > http://mail.gnu.org/mailman/listinfo/phpgroupware-users
> >
>
>
>
> _______________________________________________
> Phpgroupware-users mailing list
> address@hidden
> http://mail.gnu.org/mailman/listinfo/phpgroupware-users
>
dave.hall.vcf
Description: Card for <dave.hall@mbox.com.au>
- RE: [Phpgroupware-users] open_basedir restriction, (continued)
- RE: [Phpgroupware-users] open_basedir restriction, Chris Weiss, 2003/09/30
- RE: [Phpgroupware-users] open_basedir restriction, Chris Weiss, 2003/09/30
- RE: [Phpgroupware-users] open_basedir restriction, Chris Weiss, 2003/09/30
- Re: RE: [Phpgroupware-users] open_basedir restriction, Dave Hall, 2003/09/30
- Re: RE: RE: [Phpgroupware-users] open_basedir restriction, Dave Hall, 2003/09/30
- Re: RE: RE: RE: [Phpgroupware-users] open_basedir restriction,
Dave Hall <=
- RE: RE: [Phpgroupware-users] open_basedir restriction, Chris Weiss, 2003/09/30
- RE: RE: RE: RE: [Phpgroupware-users] open_basedir restriction, Chris Weiss, 2003/09/30