Re: [Phpgroupware-users] Trouble Ticket System problem

[Brian Johnson]

TTS likely isn't smart enough to check the email app info

Do you have an email account that is the same as the phpgw username on that
server?

It's odd that it seems to be passing no user name at all through



Adam Kennedy (address@hidden) wrote:
>
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> Hash: SHA1
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> Whenever the TTS tries to send an email, I get an error of:
>
> Your message could not be sent!
> The mail server returned:
> err_code: '501';
> err_msg: 'Bad address syntax ';
> err_desc: ''.
>
> To go back to the tts index, click here
>
>
>
> I threw Postfix into debug mode, and made another ticket. This is the
> output from postfix.
>
>
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: connect from localhost[127.0.0.1]
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostname: localhost ~?
> 127.0.0.1/32
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostaddr: 127.0.0.1 ~?
> 127.0.0.1/32
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 220
> refs1.resc.k12.in.us ESMTP Postfix
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: HELO
> refs1.resc.k12.in.us
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 250
> refs1.resc.k12.in.us
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: MAIL
> FROM:<>
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: input: <>
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtpd_check_addr: addr=
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: result:
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: fsspace: .: block size 4096,
> blocks free 7216730
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtpd_check_size: blocks 4096
> avail 7216730 min_free 0 msg_size_limit 10240000
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 250 Ok
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: RCPT
> TO:<>
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: input: <>
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: warning: Illegal address
> syntax from localhost[127.0.0.1] in RCPT command:
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: result:
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 501
> Bad address syntax
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtp_get: EOF
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostname: localhost ~?
> 127.0.0.1/32
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostaddr: 127.0.0.1 ~?
> 127.0.0.1/32
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: lost connection after RCPT
> from localhost[127.0.0.1]
> Jul 28 10:18:45 refs1 postfix/smtpd[2425]: disconnect from
> localhost[127.0.0.1]
>
>
> To me it looks like phpgroupware doesn't know the email address for my
> username. That's weird because I setup the mail module to have the site
> domain. Did I miss something somewhere?
>
> - --
> Northern Indiana ESC
> Adam Kennedy - address@hidden
> Linux Specialist / Network Administrator
> Phone: (574) 254-0111 x113
> Toll Free: 800-326-5642
> Fax: (574) 254-0148
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