Re: [Savannah-users] I have problem in roraring the board.

[Luiji Maryo]

On Mon, Nov 19, 2012 at 10:10 AM, Jordi Gutiérrez Hermoso <address@hidden> wrote:

tl;dr

That's very unhelpful. Also, if you skip the somewhat-useless paragraphs about X% and Google it's really not that long. But, to summarize, he's saying that someone who goes to a project page assumes that everything there is related to that project. Thus, when they see the "Contact Us" button that's intended for Savannah as a whole, they assume it means "Contact the Project". This would explain the frequency of user's contacting Savannah about issues pertaining to specific projects.

 

On 16 November 2012 15:40, Kaz Kylheku <address@hidden> wrote:
>
> This happens quite a bit. A few times a year (or so it seems)
> someone somehow finds the general Savannah mailing list instead
> of a project-specific mailing list.
>
> By what workflow does that happen?
>
> Nowhere on the GNU Backgammon page is there any link to the
> Savannah mailing list. The word "savannah" doesn't even appear.
>
> The problem, I suspect, is the generic Savannah project page,
> such as this one:
>
> http://savannah.gnu.org/projects/gnubg
>
> Of course, a right-thinking end-user thinks that everything on this
> page pertains to the gnubg project.
>
> In the left hand column, we have a Site Support section with links
> like "Contact us", which are easy to mistake as pertaining to
> the project. "Contact us" tells you to post to  address@hidden.
>
> Of course the surrounding text explains that this is an e-mail for
> the hosting site, and not ofor the specific project, but some X
> percentage of users will not read this, but simply skim the page
> look for the address link.
>
> People don't read text these days. They skim.
>
> Think about Google. You search for something and you get hundreds
> of pages. Do you read them all? You pick out certain ones based on
> shreds of the scraped text, and then you skim quickly for any excuse
> to hit the back button and try another one.
> Nobody has time to read some boring paragraphs any more.
>
> This is the age of Twitter. If you can't say it 140 characters,
> nobody's gonna read it, especially when the e-mail address they are
> looking for is highighted in a different color and underlined, so
> that the eyes can land on it a millisecond after the page loads
> without noticing anything else.
>
> Basically, this is a Savannah usability issues.
>
> There should not be any generic Savannah content on the project pages.
> Maybe just one link back to Savannah, with a loud and clear message
> "you are now leaving the gnubg project to visit the main site where
> it is hosted along with thousands of other projects".
>
> Only that main site needs Savannah-specific links.
>
> It is not necessary for the GNU Backgammon project page to allow users
> to easily navigate to the Savannah user mailing list and other generic
> Savannah areas.
>
>
> On Fri, 16 Nov 2012 20:47:37 +0100, Tomasz Konojacki <address@hidden>
> wrote:
>> Hi!
>>
>> It is not GNU Backgammon mailing list, this mailing list is
>> dedicated to Savannah, an free software projects hosting site.
>>
>> Here you can find information how to reach right mailing list:
>> http://www.gnubg.org/index.php?itemid=11
>>
>> Regards,
>> Tomasz
>>
>> Date: Fri, 16 Nov 2012 14:57:30 +0330
>> From: address@hidden
>> To: address@hidden; address@hidden
>> Subject: [Savannah-users] I have problem in roraring the board.
>> Hi.
>> I use this version: gnubg-MAIN-20121023-v0.90
>> I want to 180° rotate the board.
>> example:
>> I want to choice white. And I want my "home" place on right and down .
>> But in default setting this is exactly vice versa.
>>  Could you help me how can i do that?
>
>

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- Luiji Maryo
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