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Re: [Bayonne-devel] Record with bayonne 1.2.15


From: Tristan
Subject: Re: [Bayonne-devel] Record with bayonne 1.2.15
Date: Thu, 19 Jan 2006 11:12:13 +0100
User-agent: Mozilla Thunderbird 1.0.7-1.1.fc4 (X11/20050929)

Thanks Julien,

Just looked at the source code and I noticed that the d41esc i use on my dev box don't support the transaction record feature of dx_recm()
that make possible to do a join record, that's why it wasn't working !

I'll test it on a production server today.

Cheers !

Julien Chavanton wrote:

You will not be able to do a duplex recording with record command; it
will only record the audio you are receiving on the channel binded to
the script.

Fortunatly you can achieve this by doing a join record.
join %session.parent record=%recfile


This is probably not a limitation for what you are doing, but you can
not use the voice resource to play audio while you are recording but
there is another alternative for doing this.

Julien


-----Original Message-----
From: address@hidden
[mailto:address@hidden
g] On Behalf Of Tristan
Sent: January 18, 2006 11:41 AM
To: address@hidden
Subject: [Bayonne-devel] Record with bayonne 1.2.15

Hi,

I write because I have some troubles with the record command in
ccscript.

I need to record conversation that customers have with our technical support.

I use dialogic cards ( D120JCT and D41E to do outgoing calls to the technical support and incoming calls are taken on a D300 PCI ). The join works like a charm but with the command wait timeout=10s record="/path/to/myfile" I only record the technical support answer but can't record the customer voice.

I tried with join record="afile" but nothing happens.

Searched the manual but don't found anything relevant.

Has someone an idea please on how to do it or is it impossible ?

The point is that it was working flawless with the same hardware with an

other IVR soft ( GAP for those who heard about it ), but GAP is not as good as bayonne for my production needs.

Thanks in advance for help !

Cheers


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