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Re: Some query


From: Rick Macdonald
Subject: Re: Some query
Date: Wed, 5 Sep 2001 13:46:07 -0600 (MDT)

On Wed, 5 Sep 2001, Alpesh Thakar wrote:

> Hi, I have some query regarding the /gnats-db/gnats-adm files. like
> "Addresses,Categories,Classes,Responsible,Config,State and
> Submitters". I would like to know about its option.
> 
> a) Addresses:
>     The format in this file is submitter-id:address-fragment
>     In case of address-fragment, I have to write email address like
> alpesht@einfochips.com
>     But in submitter-id, what i have to write.. I have to write the my
> user-id or some things else

You don't need this optional addresses file.

> b) Categories:
>     The file format is categories:description:responsible:notify
>      This all format is automatically fill or we have to manually do
> all this procedure.....
>        please tell me

You must set up these fields and run "mkcat" as the gnats user.

> c) Classes:
>     The file format is Class [:type[:description]]
>      This all format is automatically fill or we have to manually do
> all this procedure.....
>     please tell me....

You can leave this as it is for a start.

> d) Responsible:
>     The file format is person:full name:address
>     Here i have to write the name of person, full name and his/her
> email address.. is it right or not????
>     please tell me....

Yes.

> e) State:
>      The file format is state[:type[:description]]
>      This all format is automatically fill or we have to manually do all this 
> procedure.....
>       please tell me....    

You can leave this as it is for a start.

> f) Submitters:
>      The file format is submitter:full 
> submitter:type:response-time:contact:notify-others
>      This all format is automatically fill or we have to manually do
> all this procedure.....
>      please tell me....    

My entries look like this:

test:Test Non-Submitter:test:1:gnats-admin
ba:VSL Buenos Aires:none:-1:rickm:
bolivia:VSL Bolivia:none:-1:rickm:
calgary:VSL Calgary:none:-1:rickm:
caracas:VSL Caracas:none:-1:rickm:

You can just have the "test" entry for a start.

You can test these with telnet:

timshel:~$ telnet timshel 1529
Trying 24.67.22.72...
Connected to timshel.
Escape character is '^]'.
200 timshel GNATS server 3.113 ready.
help
230-The GNATS daemon accepts the following commands:
(...etc...)
230-   LCAT                    list the available categories
230-   LRES                    list the available responsible names
230-   LSUB                    list the available submitters
230-   LSTA                    list the available states
230-   LCLA                    list the available classes
230-   LCFG                    list the GNATS config file
(...etc...)
lcat
520 You are not authorized to perform this operation (LCAT).
user rickm ********
210 User access level set to admin
lcat
220 List follows.
pending:Category for faulty PRs:gnats-admin:
Chores:Household Chores:Unassigned:
test:*Test Category:rickm:
test2:*Test Category2:rickm:
.
lres
220 List follows.
gnats-admin: GNATS administrator:
Unassigned:Not assigned yet:rickm
rickm:Rick Macdonald:
atoyota:April Toyota:rickm
jenni:Jenni Macdonald:rickm
julie:Julie Macdonald:rickm
.
lsub
220 List follows.
unknown:The Unknown Submitter:none:-1:gnats-admin:
test:Test Non-Submitter:test:-1:gnats-admin:
calgary:Calgary:none:-1:gnats-admin:
timshel:Calgary:none:-1:gnats-admin:
.
lsta
220 List follows.
open::Default state for a new problem report.
active::Work has begun to investigate the problem.
analyzed::Problem examined, understood; difficulty of solution estimated.
feedback::Problem solved, now awaiting originator's reaction to fix.
suspended::No solution yet, work on it also suspended for the time being.
xpended::No solution yet, work on it also suspended for the time being.
purge:closed:This PR is closed and will be automatically deleted after
some period of time.
closed:closed:This PR no longer active; it is resolved or otherwise
defunct.
.
lcla
220 List follows.
sw-bug::Problem requiring a correction to software.
doc-bug::Problem requiring a correction or improvement in documentation.
support::A support problem or question.
change-request::Suggested change in functionality.
mistaken::Not a problem, bad PR submission.
duplicate::Duplicate of another existing PR.
.
quit

...RickM...




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