Re: email flow on edit

[Rick Macdonald]

On Wed, 26 Sep 2001, Steffen Schreier wrote:

> Hi there,
> 
> I just received my first bug reports with TK-Gnats and everything seems to
> work fine. When I double click on a bug report and hit Edit the report shows
> up. But when I change for example the Category or the Responsible field. I
> do not get any emails, which means no emails are send out. The Responsible
> file in Gnats should be correct since I get an email if a bug report with me
> as responsible comes in.
> 
> Does anybody has an idea what could be wrong, if no emails are send on Edit?

What version of TkGnats are you using?

Only certain fields will trigger email notification when editting PRs with
TkGnats. Originally this was hardwired, but I made it configurable at some
point in the past.

>From README.config:


TkGnats Configuration controlled by GNATS
=========================================

      REQUIRE_AUDIT_TRAIL_EMAIL: 
        Edits to one or more of these fields trigger the 
        sending of email notification.
        "none" signals no fields. "all" signals all fields.

      The TkGnats defaults for these parameters are:

      REQUIRE_AUDIT_TRAIL_EMAIL
                      "Responsible,State,Priority,Severity,Date-Required"

Now, you said that you changed "Responsible", so that should trigger
email. To be sure, check the Help/ConfigurationVariables and look for
"RequireEmail" to see what is there. Check for
"SERVER-REQUIRE_AUDIT_TRAIL_EMAIL" to see if the values in "RequireEmail"
in fact came from gnats-db/gnats-adm/config.

Test email from tkgnats by calling up a PR in edit mode and clicking
"SendEmail...". The email window that comes up will be pre-loaded with the
same recipients as the recipients of and edit. Send the email and see what
happens.

...RickM...