Re: Your question

[autoresponder]

Dear YourFreeDVDs.com patron,

Due to an overwhelming number of emails I receive in the course of a day, I'm
going to attempt to answer the most frequently asked question first!


Q: I am not a US resident. Can I still get DVDs?

A: No.  YourFreeDVDs.com is avaiable for residents of the US and its
territories only; this is due to DVD Region Codes and policies set by our
offer-providers that restrain our services to the US and its territories.
NO EXCEPTIONS WILL BE MADE.


Q: Why do I get an error message that says my email address is "invalid or
already in use" when I try to log in?

A: This probably means that our website recognizes you as a returning visitor,
so you are automatically "logged in". (In other words, trying to log in again
is redundant.) This is done through the use of "cookies".


Q: Why don't I see the points for an offer that I tried?

A: A completed offer generally takes 10-15 days before our offer-providers 
notify
us of a completed offer (i.e. successful registration, credit card approval,
etc.).  A general rule of thumb is the higher the point value, the longer the
points take to show up in your account!  One thing you can do is to log in
and check back every so often.  If an offer has "disappeared" from your account,
read the next question!


Q: An offer I applied for a little while ago has "disappeared" from my account.
What does this mean?

A: This means that the particular offer in question has expired (i.e. not
successfully received or denied, in the case of a credit card).  If you have
confirmation of an offer that has expired but have not received DVD points for,
please forward all documentation to address@hidden
POINT DISPUTES ONLY WILL BE ANSWERED FOR THIS EMAIL ADDRESS!


Q: Can you tell me more about how YourFreeDVDs.com works?

A: For more information on how YourFreeDVDs.com works, please
visit http://www.yourfreedvds.com/newhelp.php and read all about how you can
get FREE DVDs!


If your email deals with an issue that can NOT be answered from
the information detailed above, we will attempt to respond to your inquiry 
within
2-3 business days!

Thanks and enjoy YourFreeDVDs.com!