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Re: Futile bug reports?


From: Peter S Galbraith
Subject: Re: Futile bug reports?
Date: Tue, 14 Aug 2001 09:13:41 -0400

"Eli Zaretskii" wrote:

> > From: address@hidden (Kai =?iso-8859-1?q?Gro=DFjohann?=

> > I wonder if it makes sense to use something like the Debian people
> > use?  They have an email interface to their system, so the existing
> > M-x report-emacs-bug RET machinery could be kept up.
> 
> The part I'm worried about is the burden on the maintainers to update
> the bug-tracker's info about the bug status.  The interface doesn't
> matter: it's mostly manual labor, one way or the other.

Sending a one-line email to address@hidden is quick
and easy, or even easier is closing a bunch of bugs with a single
email to address@hidden like so:

 close 100000
 close  57005
 close 101001
 tags  101056 unreproducible

It's very easy.
 
> Without status being updated on a timely basis, there's not much sense
> in setting up the bug-tracker, since our private mail archives are
> already efficient means of saving the reports.

It's much more efficient for me as a maintainer to get a list of
all open bugs against my stuff by viewing
http://bugs.debian.org/address@hidden than to sort through my
mail folders (I know; I still do that for some projects, and I
always loose track of a few things).

-

If you don't want to maintain a BTS, put the Emacs project on
sf.net and use that interface for CVS and bug tracking.  I prefer
an email interface to bug tracking, but SourceForge is free (as
in air) and works without significant overhead for the
maintainers.

Peter



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