|From:||MKS Toolkit Support|
|Subject:||Automatic Response from MKS Tech Support|
|Date:||Wed, 25 Jun 2003 14:24:55 -0400|
This is an automated response. The Technical Support organization at the MKS Interoperability Business Unit has received your correspondence.
If this is the first time you are reporting this issue, please note that it is helpful for us to have the following information: your complete contact information including company name, Toolkit, NuTCRACKER, or Lex/Yacc serial number and version, Operating System version, type and version of X Server and Motif or Wintif libraries (if applicable), thorough description of the problem, instructions for reproducing the problem, and a test case. If you have not provided this information, please do so. This will help us resolve the issue more quickly. For your convenience, we have attached a template for your use in reporting issues to us in the future.
If this is correspondence regarding an ongoing issue, we will forward the information to the appropriate support engineer.
Please note that our web site (http://www.mkssoftware.com/support/) has many technical references including Frequently Asked Questions, a list of supported APIs and utilities, as well as the resource kit and directions for obtaining your free copy of the porting guide.
Thank you for contacting MKS Technical Support.
MKS, 12450 Fair Lakes Circle, Fairfax VA 22033 USA
+1-703-803-7660 voice, +1-703-803-3344 fax
<<MKS Toolkit/NuTCRACKER/Lex-Yacc report (change to short description or incident # when assigned)>>
--- Begin Message ---
Subject: MKS Toolkit/NuTCRACKER/Lex-Yacc report (change to short descripti on or incident # when assigned) Date: Wed, 24 May 2000 13:26:59 -0400
Information to help MKS respond to Toolkit, NuTCRACKER, or Lex/Yacc service requests:
Point of Contact for this problem (first and last name):
Email address (if different from this account):
Product Serial number:
Operating System version:
type and version of X Server (if applicable):
Motif or Wintif? (if applicable):
Severity (minor, major, showstopper during development, showstopper in a deployed application):
Brief desciption of problem (10 words or less):
Thorough desciption, including instructions for reproducing the problem:
--- End Message ---
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