Dear Charter One Bank customer,
We recently reviewed your account, and suspect that your Charter One
Bank Internet Banking accountmay have been
accessed by an unauthorized third party.
Protecting the security of your account and of the Charter One Bank
network is our primary concern. Therefore, as a
preventative measure, we have temporarily limited access to sensitive
To restore your account access, please take the following steps to
ensure that your account has not been compromised:
1. Login to your Charter One Bank Internet Banking account. In case you
are not enrolled for Internet Banking, you will
have to fill in all the required information, including your name and
you account number.
2. Review your recent account history for any unauthorized withdrawals
or deposits, and check you account profile to
make sure not changes have been made. If any unauthorized activity has
taken place on your account, report this to
Charter One Bank staff immediately.
To get started, please click the link below:
We apologize for any inconvenience this may cause, and appreciate your
assistance in helping us maintain the integrity of
the entire Charter One Bank
system. Thank you for attention to this matter.
Charter One Bank Team
Please do not reply to this e-mail. Mail sent to this address cannot be
answered. For assistance, log in to your
Charter One Bank account and choose the "Help" link in the header of