|From:||Marcus D. Leech|
|Subject:||Re: [Discuss-gnuradio] Help me help myself|
|Date:||Mon, 22 Dec 2014 19:21:23 -0500|
|User-agent:||Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:184.108.40.206) Gecko/20111108 Fedora/3.1.16-1.fc14 Thunderbird/3.1.16|
On 12/22/2014 06:59 PM, Richard Bell wrote:
I've been on this mailing list for, gosh, a decade?
In that time, what I've noticed is that in the last couple of years, there's a significant fraction of folks who are encountering not only Gnu Radio and
SDR/DSP for the first time, but *software development in general*. I'm not sure why that is, but I'm pretty sure that the list isn't, in
general, well-equipped to deal with that kind of thing.
My own patience for that type of thing varies considerably, and I try to avoid giving any answers at all when my patience is perhaps not as
generous as it should be, and try to give cheerful answers when possible.
I certainly don't want people to leave with the impression that we're unhelpful here, but on the other hand, I don't think it would be good for
the list (and the community) if we became a "free CS101 course" for the huddled masses. Just my opinion....
...funny anecdote time.
I once helped run an internal help-desk doing Unix technical support within the Nortel empire. We'd assembled a team of
pretty-darned-competent people to do front-line support. *Vastly* better than your typical help-desk. Like, could debug shell scripts
for customers while waiting on the phone. So, we got a bit of a reputation of being pretty-much the best at what we did. To the extent
that our phone number leaked out into the greater world, and we started getting support calls from random not-Nortel places, which
we obviously couldn't support, since it wasn't our mandate.
Sometimes, I think we do that here...
-- Marcus Leech Principal Investigator Shirleys Bay Radio Astronomy Consortium http://www.sbrac.org
|[Prev in Thread]||Current Thread||[Next in Thread]|