Re: Bug tracking (was: new *Help* argument highlighting)

[Kim F. Storm]

Miles Bader <address@hidden> writes:

> On Fri, Jun 11, 2004 at 01:39:25PM +0200, Kim F. Storm wrote:
> > I have very positive experience with bugzilla from other projects, but
> > there may be other choices...
> 
> Bugzilla and the savannah bug tracker stuff both seem to suffer from the
> almost fatal flaw that they are almost entirely web-based.  Filing a simple
> bug report or managing bugs with either is a painful process, because you are
> largely stuck with the slow manual process of filling in a web form.

I have entered/updated 1000s of bugzilla trackers, and NEVER found it to be 
slow.
Anything complicated (the description part) can be cut/pasted if necessary.

> 
> I'd much prefer something based around email, only using the web where it
> makes sense.

To me using web interface for bug tracking makes a lot of sense...
That doesn't mean that it has to be the only interface though.

> 
> Andrew Suffield's `BugGoo' system, which Tom Lord has started using for tla
> (replacing savannah's bug tracker), looks interesting.  Andrew is a Debian
> developer so I presume it is partially based on experience with Debian's
> bug-tracking system (which is generally excellent, at least from a user's
> point of view).  http://bugs.gnuarch.org/

Looks ok on the surface -- but it seems like the only interface, e.g.
to reassign a bug, is to send mail ... seems clumsy (unless of course
there is a nice Elisp package to help you with the nitty gritty.)

-- 
Kim F. Storm <address@hidden> http://www.cua.dk