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Re: Basic questions about the triage process

From: Andy Moreton
Subject: Re: Basic questions about the triage process
Date: Thu, 07 Jan 2016 22:05:09 +0000
User-agent: Gnus/5.13 (Gnus v5.13) Emacs/25.0.50 (windows-nt)

On Thu 07 Jan 2016, Phillip Lord wrote:

> Andrew Hyatt <address@hidden> writes:
>> John Wiegley <address@hidden> writes:
>>>>>>>> Andrew Hyatt <address@hidden> writes:
>>> Perhaps we do need a targeted document for on-boarding bug herders. If, 
>>> while
>>> you're learning this process, you could keep some notes on what helped you 
>>> to
>>> get started, Andrew, that could become the start of such a document.
>> I've put together my notes into a file I stuck in the admin section.
>> I'm attaching it as a patch.  Feedback would be welcome, of course.  I'm
>> guessing there's a few other things we'd like to put into this document
>> as well, but I won't attempt to go beyond just the basic triage
>> procedure we've discussed in this thread.
> Would you object to changing the name of this file to "bug-triage". It
> should say "bug" somewhere!

Why ? Not all problems raised in an issue tracker are actually bugs
(user error, misconfiguration, distro packaging issues etc).


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