Re: Basic questions about the triage process

[Andrew Hyatt]

address@hidden (Phillip Lord) writes:

> Andy Moreton <address@hidden> writes:
>
>> On Thu 07 Jan 2016, Phillip Lord wrote:
>>
>>> Andrew Hyatt <address@hidden> writes:
>>>
>>>> John Wiegley <address@hidden> writes:
>>>>
>>>>>>>>>> Andrew Hyatt <address@hidden> writes:
>>>>>
>>>>> Perhaps we do need a targeted document for on-boarding bug herders. If, 
>>>>> while
>>>>> you're learning this process, you could keep some notes on what helped 
>>>>> you to
>>>>> get started, Andrew, that could become the start of such a document.
>>>>
>>>> I've put together my notes into a file I stuck in the admin section.
>>>> I'm attaching it as a patch.  Feedback would be welcome, of course.  I'm
>>>> guessing there's a few other things we'd like to put into this document
>>>> as well, but I won't attempt to go beyond just the basic triage
>>>> procedure we've discussed in this thread.
>>>
>>> Would you object to changing the name of this file to "bug-triage". It
>>> should say "bug" somewhere!
>>
>> Why ? Not all problems raised in an issue tracker are actually bugs
>> (user error, misconfiguration, distro packaging issues etc).
>
>
> "issue-triage" would also be fine. But "bug" is generally accepted here.
> "debbugs", "bugtracker" and so on.
>
> Just trying to increase discoverability.

I agree, I'll change this to bug-triage.  FWIW, these systems always
seem to be referred to as bug systems, even though they always end up
handling other things besides bugs.

>
> Phil