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Re: Basic questions about the triage process

From: Andrew Hyatt
Subject: Re: Basic questions about the triage process
Date: Fri, 08 Jan 2016 22:46:14 -0500
User-agent: Gnus/5.13 (Gnus v5.13) Emacs/25.1.50 (darwin)

address@hidden (Phillip Lord) writes:

> Andy Moreton <address@hidden> writes:
>> On Thu 07 Jan 2016, Phillip Lord wrote:
>>> Andrew Hyatt <address@hidden> writes:
>>>> John Wiegley <address@hidden> writes:
>>>>>>>>>> Andrew Hyatt <address@hidden> writes:
>>>>> Perhaps we do need a targeted document for on-boarding bug herders. If, 
>>>>> while
>>>>> you're learning this process, you could keep some notes on what helped 
>>>>> you to
>>>>> get started, Andrew, that could become the start of such a document.
>>>> I've put together my notes into a file I stuck in the admin section.
>>>> I'm attaching it as a patch.  Feedback would be welcome, of course.  I'm
>>>> guessing there's a few other things we'd like to put into this document
>>>> as well, but I won't attempt to go beyond just the basic triage
>>>> procedure we've discussed in this thread.
>>> Would you object to changing the name of this file to "bug-triage". It
>>> should say "bug" somewhere!
>> Why ? Not all problems raised in an issue tracker are actually bugs
>> (user error, misconfiguration, distro packaging issues etc).
> "issue-triage" would also be fine. But "bug" is generally accepted here.
> "debbugs", "bugtracker" and so on.
> Just trying to increase discoverability.

I agree, I'll change this to bug-triage.  FWIW, these systems always
seem to be referred to as bug systems, even though they always end up
handling other things besides bugs.

> Phil

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