gnatsweb/465: Can't get user authorization to work

[sdietz]

>Number:         465
>Notify-List:    
>Category:       gnatsweb
>Synopsis:       Can't get user authorization to work
>Confidential:   no
>Severity:       non-critical
>Priority:       medium
>Responsible:    unassigned
>State:          open
>Class:          support
>Submitter-Id:   net
>Arrival-Date:   Tue Mar 25 11:44:00 -0500 2003
>Originator:     Seth Dietz
>Release:        GNATS v4.0 beta 1
>Organization:

>Environment:
Linux 7.3 Professional
>Description:
I followed the instructions to set up users on GNATS: 
http://www.gnu.org/software/gnats/doc/4_0_beta_snapshot/Access-Control.html#Access%20Control.
  In this documentation, it mentions two files in several directories to 
control user access: gnatsd.user_access and gnatsd.host_access.  The 
host_access file seems to do its job, especially in the gnats directory.  
However, I can't override any users to have higher access.

I have put entries in the user_access files in the gnats directory, in the 
gnatsdb directory, the defaults directory under gnats, but nothing seems to 
work.

On the Login screen for this database, you actually get a password box to show 
up.  I don't even get that.  

Is there more recent documentation that can help me?

Thank you.
>How-To-Repeat:

>Fix:
Unknown
>Unformatted: