Re: New topic: asking for help

[Alex Vong]

Laura Lazzati <address@hidden> writes:

> Hi!
>> > * First entry maybe is the homepage as such.
> Guix site?
>> > * Then show the documentation [or: are we here already assuming that
>> > someone found that?].
> We are adding in every video the link to the full documentation in the
> last slide.
>> > * Then mailing list (dev/help).
>> > * IRC channel is also quite a help, I would mention that too.
>> > * There is the debbugs bug tracker
>> > (https://debbugs.gnu.org/cgi/pkgreport.cgi?pkg=guix) where you could
>> > search for problems. It is maybe not the most obvious interface and
>> > explaining it a bit would be nice.
> uhm but isn't the idea of the video "hi, I'm new, I am trying to use
> GNU Guix, how can I ask for help?" That was what I had in mind, or at
> least what I understood. Maybe if there is enough time, we can add it,
> but I feel it is kind of advanced for the video.
>> >
>>
>> This ordering looks fine to me.
>>
>> I would add some emphasis to finding the
>> documentation and the contact page on the website, but that might be obvious.
> I agree with this, we can show a screenshot of that part of the site :)
>
>>
>> I would spilt up showing documentation, and first refer to the
>> location with the other videos,
>> then to the manual, the rationale being is that someone who is already
>> watching a documentation
>> video might be more interested in documentation videos in the first place.
> I mentioned that the videos show at the end a slide with the link for
> the documentation, but does not harm adding it again.
>> I guess I would skip the dev list here
> OK, just help. is it fine taking snapshots?
>> I also believe that the IRC channel is quite important. On thing to
>> consider here is to mention the
>> things related to nickname registration and logging in.
> Here we need to show like in cli sessions or just explain it?
>> We might also propose the mumi as the primary issue tracking
>> interface, and mention debbugs in
>> case more advanced stuff is needed. No strong opinion here.
> Already mentioned my idea about debbugs. Don't know what mumi is :/
>
I don't know what's mumi either. But I think there's a (relatively new)
web frontend for debbugs: https://issues.guix.info/

> Regards :)
> Laura

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