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Re: Editing PR

From: S Ramesh
Subject: Re: Editing PR
Date: Sun, 15 Jul 2001 18:50:14 +0530


I have a very serious problem now. whenever i submit a report it is 
put into the gnats-queue directory and when the cron daemon runs two 
mails arrive to the gnats-admin

1. problem with queue-pr

content is like

Subject: problem with queue-pr
renamed `gnatsMdYptO' to `.gnatsMdYptO' pending human intervention.

2. problem with file-pr

content is like
Subject: problem with file-pr
Can't write the PR to /usr/local/share/gnats/gnats-db/test/19.

Kindly anybody plz help me what is the problem. it has been working 
fine. but when i installed gnatsweb aslo it worked fine. but when i 
createa new Category also it worked fine. but i dont know from one 
time this message is coming when i try to submit the report iwht 
gnatsweb or tkgnats or send-pr ( for which and all it worked prev ).

To Rick,

Thanks rick for ur suggestion reagrding edit-pr problem. but i 
recompiled the code now. now its parsing fine. but also a new problem 
arise like a mail to gnats-admin like

problem with pr-edit (the message is like )

pr-edit: could not rename /usr/local/share/gnats/gnats-db/test/4: 
Permission denied 

what i have to do for this. Kindly help me.. i am in very much need 
of your help please. kindly help me to sort out these problems


On Friday 13 July 2001 08:24 pm, Rick Macdonald wrote:
> On Fri, 13 Jul 2001, S Ramesh wrote:
> > Hi ,
> >
> > When i tried to close a PR using edit-pr i opened the PR and
> > changed the status to closed and saved. it is prompting like
> >
> > Hit `return` to fix the following errors, or type \'quit\' to
> > quit: pr-edit: Couldn't parse the ARRIVAL_DATE date: Tue Jul 10
> > 12:20:00 IST 2001.
> >
> > what could be the reason. The lock file is also not created for
> > the PR. but when i tired to change the status as closed and when
> > i submit edit .. its sayiing internal server error.. which i
> > mentioned the error message in the previous mail. Kinldy help
> > me.. its urgent.. everything got over for me..except this kind of
> > configuration. Does anybody have incurred this problem.. if so
> > kindly help me..
> Is that gnats 3.x? It's because IST idn't recognised. It's
> commented out in getdate.c:
> #if 0
>     { "ist",  tZONE,     -HOUR (5.5) },/* Indian Standard */
> #endif
> ...RickM...

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