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Re: Google Gmail mailing list bounces


From: Nate Bass
Subject: Re: Google Gmail mailing list bounces
Date: Mon, 18 Feb 2019 18:23:38 -0800

> Has anyone @gmail.com used that feature recently and are able to
> comment if that is how it is done now?  It would be interesting to
> know.
>

I observed 3 different behaviors when reporting spam in Gmail. Don't
worry, I did not report any GNU mailing lists :)

When reporting this current message (help-gnu-emacs) as spam Gmail
will prompt first whether you want to "Unsubscribe and report spam" or
"Report spam". Again, I did not click anything on this dialog so
help-gnu-emacs will be unaffected. Unsubscribing redirects you to
https://lists.gnu.org/mailman/options/help-gnu-emacs. There is also a link
to "learn more" at https://support.google.com/mail/answer/1366858?hl=en

When reporting other lists (for example bug-make) it prompts the same
dialog except it will not give a link to unsubscribe. Instead, it will send
a
message to bug-make-request with a subject of "unsubscribe" and a body
of "This message was automatically generated by Gmail."

Oddly, when I reported w3c-announce@w3.org it did not prompt anything
and went directly to spam.

On Mon, Feb 18, 2019 at 12:57 PM Bob Proulx <bob@proulx.com> wrote:

> Skip Montanaro wrote:
> > A couple things here. I help manage mail.python.org. We do (or at
> > least used to) see lots of messages which look like what you describe,
> > but coming from abuse@yahoo.com.
>
> Recently Yahoo started enforcing DKIM in a restrictive way that blocks
> mailing list traffic to Yahoo subscribers.  I am away from my notes at
> the moment so won't try to describe the details further now.  But a
> lot of people with Yahoo addresses have been suffering due to their
> recent DKIM policy.
>
> > I don't think laziness stops at the gmail.com boundary. ;-)
>
> Agreed!  It was Gmail just recently but people are people everywhere!
>
> > Of perhaps more interest, when I report spam mail sent to a mailing
> > list to which I subscribe, Gmail will generally ask if I want to
> > unsubscribe to the list as well, or just report the message as spam.
>
> That would be nice if that is how it works.  I know it didn't at one
> time but time passes and features are added and that would be a nice
> way to do things now.  Hopefully they do.
>
> > If that's a general feature of how Gmail works and not just
> > this-feature-is-special-for-Skip, the laziness of the subscriber
> > wielding the mouse would be pretty astounding.
>
> Has anyone @gmail.com used that feature recently and are able to
> comment if that is how it is done now?  It would be interesting to
> know.  Please do not try it with help-gnu-emacs as a test or we will
> be in trouble all over again!  But someone who has happened upon the
> task naturally with a real spam message from a mailing list would be
> the best case for information.
>
> However I think it does not make sense to report spam that came
> through a mailing list as spam to the email service provider used to
> *read* the mail.  Since that will only block the entire mailing list,
> or not.  And one being subscribed to the mailing list is expected to
> get mail from it.  The place to report spam on a mailing list is to
> the mailing list administrators so that the anti-spam can be improved
> there.
>
> I say improved not solved.  Unfortunately there is no complete
> solution to spam because it is a people problem, spammers are people,
> and being people are very clever.  People will always think of
> something new.
>
> But we can hopefully keep spam down to the level where it is not a
> serious problem.  For example the gnu.org lists I think have quite a
> good level of anti-spam.  Therefore I simply file mail from mailing
> lists into my mailbox and don't use any anti-spam on the receving end
> of my mailbox for them.  If you do find a spam problem on a gnu.org
> list please do make a report of it to mailman AT gnu.org where we can
> know about it and look into it.
>
> Bob
>
>


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