Re: [Ring] Install problem with ubuntu 16.10

[Grégory Blanc]

Hi,

Thanks for your answer.

So, libebook-contacts was installed :

$ sudo apt-get install libebook-contacts-1.2-2

Lecture des listes de paquets... Fait

Construction de l'arbre des dépendances       

Lecture des informations d'état... Fait

libebook-contacts-1.2-2 is already the newest version (3.22.3-0ubuntu0.1).

0 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.

libprotobuf10, too

sudo apt-get install libprotobuf10

Lecture des listes de paquets... Fait

Construction de l'arbre des dépendances       

Lecture des informations d'état... Fait

libprotobuf10 is already the newest version (3.0.0-7ubuntu3).

libprotobuf10 passé en « installé manuellement ».

0 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.

And I have libprotobuf-lite9v5 in version 2.6.1-1.3 installed. I can't remove this version because programs use this version (for exemple slack-desktop)

Thanks,

Greg

2017-02-27 20:28 GMT+01:00 Stepan Salenikovich <address@hidden>:

----- On Feb 27, 2017, at 11:11 AM, Grégory Blanc address@hidden wrote:

> Hi,
>
> I try to install Ring software on my computer using Ubuntu 16.10 as
> described on page  https://ring.cx/en/download/gnu-linux
>
> Installation seems to be ok but when I launch program I have the following
> error :
>
> [libprotobuf FATAL google/protobuf/stubs/common.cc:61] This program
> requires version 3.0.0 of the Protocol Buffer runtime library, but the
> installed version is 2.6.1.  Please update your library.  If you compiled
> the program yourself, make sure that your headers are from the same version
> of Protocol Buffers as your link-time library.  (Version verification
> failed in
> "/build/libphonenumber-ClRhsc/libphonenumber-7.1.0/cpp/src/phonenumbers/
> phonemetadata.pb.cc".)
> terminate called after throwing an instance of
> 'google::protobuf::FatalException'
>  what():  This program requires version 3.0.0 of the Protocol Buffer
> runtime library, but the installed version is 2.6.1.  Please update your
> library.  If you compiled the program yourself, make sure that your headers
> are from the same version of Protocol Buffers as your link-time library.
> (Version verification failed in
> "/build/libphonenumber-ClRhsc/libphonenumber-7.1.0/cpp/src/phonenumbers/
> phonemetadata.pb.cc".)
> /usr/bin/ring.cx : ligne 46 :  6550 Abandon                 (core dumped)
> gnome-ring $*
>
>
> Do you have any idea ?

Is your system up to date? I'm on Ubuntu 16.10 and I have libprotobuf 3.0.0.

Seems that the newest version of libebook-contacts (1.2-2) in Ubuntu 16.10
depends on libphonenumber7, which depends on libprotobuf10, which is 3.0.0

So I think a system update should work to fix the issue. If not, then try
explicitly installing libebook-contacts-1.2-2. If that solves it then maybe
we need to update our package dependencies.

>
> Thanks in advance for your answer,
>
> Greg