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Re: [Jami] [Ring Android - 20180805] reset password

From: Sruli Saurymper
Subject: Re: [Jami] [Ring Android - 20180805] reset password
Date: Mon, 4 Feb 2019 11:24:51 +0000

I agree, I hold back from telling people to use Ring/Jami because on the
site and FAQ there is nothing mentioned about this, when people create
an account they are used to the default position being you can reset the

It is an injustice that users are allowed to create an account without
knowing that they must backup the files and password.

Thanks to all the devs and others you help this amazing project.

On 04/02/2019 03:11, bill-auger wrote:
> to the ring/jami developers:
> i have personally answered this question to users countless times -
> i suggested this one particularly detailed email response[1]
> as a starting point for adding this critical information to the
> website
> *and* the above paragraph is an excerpt from another mail where i have
> already suggested that identical suggestion to the ring devs multiple
> times[2] - please put this information on your website so that people
> are properly prepared to prevent the loss of their account which is
> quite inevitable in the absence of that information being prominently
> visible - maybe even put it in the application "IN LARGE RED TEXT"
> [1]: https://lists.gnu.org/archive/html/ring/2018-01/msg00065.html
> [2]: https://lists.gnu.org/archive/html/ring/2018-10/msg00007.html

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