Re: [Linphone-developers] Problem in setting up the SIP account with Call Centric and Telnyx phone

[Peio Rigaux]

Hello.

You could eventually look at the logs if you have the technical knowledge to understand them.

Otherwise, you should:

-check if your SIP account works with another SIP client (another app)

    -if this is the case, please send us as answer the logs of the error with Linphone and we will try to investigate it

    -if this is not the case, please check this issue with Call Centric.

Regards,

Peio Rigaux
Junior DevOps Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 28/06/2021 à 15:42, Jesoro, Jessica a écrit :

Hi! 

I have a problem with the phone. I set up my phone already before, It is working fine. 

Now, I removed that setting and try to put other SIP, it is not working now. It's red and not online. Everything is set up just like how I set it up before. 

What should I do? 

Hoping for your quick response. 

Thank you. 

Jessica

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