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[GMG-Devel] New ticket workflows, and relevant meeting

From: Christopher Allan Webber
Subject: [GMG-Devel] New ticket workflows, and relevant meeting
Date: Fri, 12 Jul 2013 16:08:41 -0000
User-agent: mu4e; emacs

Heya all,

I've been talking to a number of people trying to get a sense if we
can't improve our ticket workflows.  So, a couple of things.

1) We're having a meeting about it on IRC!  Thursday May 2nd at 3PM UTC
   / 11AM EDT.  ShawnRisk, freedeb, and I will be there.  You're welcome
   to come as well if interested.

2) I've been thinking of adding some new states.  Here roughly is the
   list of states I've been thinking about:

open states:
 - new  <- bug first opened
 - confirmed/accepted  <- someone has triaged this to a state where
                          we generally know it exists or expect it to be
                          worked on
 - in-progress  <- someone has actually started doing specific work on it
 - needs-review  <- Needs code review or needs someone with commit
                    access to pull it in.
# - needs-work   <- possibly a state it can be set back to if it's been
#                   reviewed but determined there still needs to be work
#                   done... maybe we could just use in-progress though.

close states would be as they presently are:
 - fixed
 - invalid
 - duplicate
 - worksforme

... I think this would allow for better triaging that we have now.  But
anyway, the meeting will be a good place to discuss all this. ;)

Cya then, quite possibly!
 - Chris

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