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[Phpgroupware-cvs] property/class.botts.php, 1.1.1.3
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From: |
nomail |
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Subject: |
[Phpgroupware-cvs] property/class.botts.php, 1.1.1.3 |
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Date: |
Fri, 21 May 2004 16:25:09 -0000 |
Update of /property
Modified Files:
Branch:
class.botts.php
date: 2004/04/23 21:26:33; author: sigurdne; state: Exp; lines: +778 -778
Log Message:
no message
=====================================================================
Index: property/class.botts.php
diff -u property/class.botts.php:1.1.1.2 property/class.botts.php:1.1.1.3
--- property/class.botts.php:1.1.1.2 Fri Apr 23 20:25:29 2004
+++ property/class.botts.php Fri Apr 23 21:26:33 2004
@@ -1,778 +1,778 @@
-<?php
-
/**************************************************************************\
- * phpGroupWare - property
*
- * http://www.phpgroupware.org
*
- *
*
- * Facilities Management
*
- * Written by Sigurd Nes [sigurdne at online.no]
*
- *
------------------------------------------------------------------------ *
- * Copyright 2000 - 2003 Free Software Foundation, Inc
*
- * This program is part of the GNU project, see http://www.gnu.org/
*
- *
------------------------------------------------------------------------ *
- * This program is free software; you can redistribute it and/or modify
it *
- * under the terms of the GNU General Public License as published by the
*
- * Free Software Foundation; either version 2 of the License, or (at
your *
- * option) any later version.
*
-
\**************************************************************************/
-
- class property_botts
- {
- var $start;
- var $query;
- var $filter;
- var $sort;
- var $order;
- var $cat_id;
-
- var $public_functions = array
- (
- 'read' => True,
- 'read_single' => True,
- 'save' => True,
- 'delete' => True,
- 'check_perms' => True
- );
-
- var $soap_functions = array(
- 'list' => array(
- 'in' =>
array('int','int','struct','string','int'),
- 'out' => array('array')
- ),
- 'read' => array(
- 'in' => array('int','struct'),
- 'out' => array('array')
- ),
- 'save' => array(
- 'in' => array('int','struct'),
- 'out' => array()
- ),
- 'delete' => array(
- 'in' => array('int','struct'),
- 'out' => array()
- )
- );
-
- function property_botts($session=False)
- {
- $this->currentapp = 'property';
//$GLOBALS['phpgw_info']['flags']['currentapp'];
- $this->so =
CreateObject($this->currentapp.'_sotts');
- $this->bocommon =
CreateObject($this->currentapp.'_bocommon');
- $this->historylog =
CreateObject($this->currentapp.'_historylog','tts');
- $this->config =
CreateObject('phpgwapi_config');
- $this->dateformat =
$GLOBALS['phpgw_info']['user']['preferences']['common']['dateformat'];
- $this->fm_session =
CreateObject($this->currentapp.'_session');
-
- if ($session)
- {
- $this->read_sessiondata();
- $this->use_session = True;
- }
-
- $start = get_var('start',array('POST','GET'));
- $query = get_var('query',array('POST','GET'));
- $sort = get_var('sort',array('POST','GET'));
- $order = get_var('order',array('POST','GET'));
- $filter = get_var('filter',array('POST','GET'));
- $cat_id = get_var('cat_id',array('POST','GET'));
- $district_id =
get_var('district_id',array('POST','GET'));
- $allrows =
get_var('allrows',array('POST','GET'));
-
- if ($start)
- {
- $this->start=$start;
- }
- else
- {
- $this->start=0;
- }
-
- if(isset($query))
- {
- $this->query = $query;
- }
- if(isset($filter))
- {
- $this->filter = $filter;
- }
- if(isset($sort))
- {
- $this->sort = $sort;
- }
- if(isset($order))
- {
- $this->order = $order;
- }
- if(isset($cat_id))
- {
- $this->cat_id = $cat_id;
- }
- if(isset($district_id))
- {
- $this->district_id = $district_id;
- }
- if(isset($allrows))
- {
- $this->allrows = $allrows;
- }
- }
-
-
- function save_sessiondata($data)
- {
- if ($this->use_session)
- {
-
$this->fm_session->appsession('session_data','tts',$data);
- }
- }
-
- function read_sessiondata()
- {
- $data =
$this->fm_session->appsession('session_data','tts');
-
- $this->start = $data['start'];
- $this->query = $data['query'];
- $this->filter = $data['filter'];
- $this->sort = $data['sort'];
- $this->order = $data['order'];
- $this->cat_id = $data['cat_id'];
- $this->district_id = $data['district_id'];
- $this->allrows = $data['allrows'];
- }
-
- function filter($data=0)
- {
- if(is_array($data))
- {
- $format =
(isset($data['format'])?$data['format']:'');
- $selected =
(isset($data['filter'])?$data['filter']:$data['default']);
- }
-
- $this->bocommon->xsl_add_file(array('filter_filter'));
-
- $filters[0][id]='closed';
- $filters[0][name]=lang('Closed');
- $filters[1][id]='all';
- $filters[1][name]=lang('All');
-
- while (is_array($filters) && list(,$filter) =
each($filters))
- {
- $sel_filter = '';
- if ($filter['id']==$selected)
- {
- $sel_filter = 'selected';
- }
-
- $filter_list[] = array
- (
- 'id' => $filter['id'],
- 'name' => $filter['name'],
- 'selected' => $sel_filter
- );
- }
-
- for ($i=0;$i<count($filter_list);$i++)
- {
- if ($filter_list[$i]['selected'] != 'selected')
- {
- unset($filter_list[$i]['selected']);
- }
- }
-
- return $filter_list;
- }
-
- function get_status_list($selected)
- {
-
- $filters[0][id]='X';
- $filters[0][name]=lang('Closed');
- $filters[1][id]='O';
- $filters[1][name]=lang('Open');
-
- while (is_array($filters) && list(,$filter) =
each($filters))
- {
- $sel_filter = '';
- if ($filter['id']==$selected)
- {
- $sel_filter = 'selected';
- }
-
- $filter_list[] = array
- (
- 'id' => $filter['id'],
- 'name' => $filter['name'],
- 'selected' => $sel_filter
- );
- }
-
- for ($i=0;$i<count($filter_list);$i++)
- {
- if ($filter_list[$i]['selected'] != 'selected')
- {
- unset($filter_list[$i]['selected']);
- }
- }
-
- return $filter_list;
- }
-
-
- function get_priority_list($selected='')
- {
-
- if(!$selected)
- {
- $selected =
$GLOBALS['phpgw_info']['user']['preferences'][$this->currentapp]['prioritydefault'];
- }
-
- $priority_comment[1]=' - '.lang('Lowest');
- $priority_comment[5]=' - '.lang('Medium');
- $priority_comment[10]=' - '.lang('Highest');
-
- for ($i=1; $i<=10; $i++)
- {
- $priorities[$i]['id'] =$i;
- $priorities[$i]['name'] =$i .
$priority_comment[$i];
- }
-
- while (is_array($priorities) && list(,$priority) =
each($priorities))
- {
- $sel_priority = '';
- if ($priority['id']==$selected)
- {
- $sel_priority = 'selected';
- }
-
- $priority_list[] = array
- (
- 'id' => $priority['id'],
- 'name' => $priority['name'],
- 'selected' => $sel_priority
- );
- }
-
- for ($i=0;$i<count($priority_list);$i++)
- {
- if ($priority_list[$i]['selected'] !=
'selected')
- {
- unset($priority_list[$i]['selected']);
- }
- }
-
-//html_print_r($priority_list);
- return $priority_list;
- }
-
- function get_category_name($cat_id)
- {
- return $this->so->get_category_name($cat_id);
- }
-
- function select_category_list($format='',$selected='')
- {
-
- switch($format)
- {
- case 'select':
-
$this->bocommon->xsl_add_file(array('cat_select'));
- break;
- case 'filter':
-
$this->bocommon->xsl_add_file(array('cat_filter'));
- break;
- }
-
- $categories= $this->so->select_category_list();
-
- while (is_array($categories) && list(,$category) =
each($categories))
- {
- $sel_category = '';
- if ($category['id']==$selected)
- {
- $sel_category = 'selected';
- }
-
- $category_list[] = array
- (
- 'cat_id' => $category['id'],
- 'name' => $category['name'],
- 'selected' => $sel_category
- );
- }
-
- for ($i=0;$i<count($category_list);$i++)
- {
- if ($category_list[$i]['selected'] !=
'selected')
- {
- unset($category_list[$i]['selected']);
- }
- }
-
- return $category_list;
- }
-
- function read()
- {
- $tickets = $this->so->read(array('start' =>
$this->start,'query' => $this->query,'sort' => $this->sort,'order' =>
$this->order,
-
'filter' => $this->filter,'cat_id' => $this->cat_id,'district_id' =>
$this->district_id,
-
'allrows'=>$this->allrows));
- $this->total_records = $this->so->total_records;
- $entity = $this->so->get_origin_entity_type();
-
- $this->uicols=$this->so->uicols;
- for ($i=0; $i<count($tickets); $i++)
- {
- if($tickets[$i]['assignedto'])
- {
- $tickets[$i]['assignedto'] =
$GLOBALS['phpgw']->accounts->id2name($tickets[$i]['assignedto']);
- }
- else
- {
- $tickets[$i]['assignedto'] =
$GLOBALS['phpgw']->accounts->id2name($tickets[$i]['group_id']);
- }
-
- $tickets[$i]['timestampopened'] =
$GLOBALS['phpgw']->common->show_date($tickets[$i]['entry_date'],$this->dateformat);
-
- if($tickets[$i]['finnish_date2'])
- {
-
$tickets[$i]['delay']=($tickets[$i]['finnish_date2']-$tickets[$i]['finnish_date'])/(24*3600);
-
$tickets[$i]['finnish_date']=$tickets[$i]['finnish_date2'];
- }
- $tickets[$i]['finnish_date'] =
(isset($tickets[$i]['finnish_date'])?$GLOBALS['phpgw']->common->show_date($tickets[$i]['finnish_date'],$this->dateformat):'');
-
- if ($tickets[$i]['status'] == 'X')
- {
- $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$tickets[$i]['id']);
- $tickets[$i]['timestampclosed'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
- }
- if ($tickets[$i]['new_ticket'])
- {
- $tickets[$i]['new_ticket'] =
lang('New');
- }
-
- for ($j=0;$j<count($entity);$j++)
- {
- $tickets[$i]['child_date'][$j] =
$this->so->get_child_date($tickets[$i]['id'],$entity[$j]['type'],$entity[$j]['entity_id'],$entity[$j]['cat_id']);
- }
- }
-
-//html_print_r($tickets);
- return $tickets;
- }
-
- function read_single($id)
- {
-
- $this->so->update_view($id);
-
- $ticket = $this->so->read_single($id);
-
- $ticket['user_lid'] =
$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']);
- $ticket['group_lid'] =
$GLOBALS['phpgw']->accounts->id2name($ticket['group_id']);
-
-
- if($ticket['finnish_date2'])
- {
-
$ticket['finnish_date']=$ticket['finnish_date2'];
- }
-
- if($ticket['finnish_date'])
- {
- $ticket['finnish_date'] =
$GLOBALS['phpgw']->common->show_date($ticket['finnish_date'],$this->dateformat);
- }
-
- if($ticket['location_code'])
- {
- $solocation =
CreateObject($this->currentapp.'_solocation');
- $ticket['location_data'] =
$solocation->read_single($ticket['location_code']);
- }
-
- if($ticket['p_num'])
- {
- $soadmin_entity =
CreateObject($this->currentapp.'_soadmin_entity');
- $category =
$soadmin_entity->read_single_category($ticket['p_entity_id'],$ticket['p_cat_id']);
-
-
$ticket['p'][$ticket['p_entity_id']]['p_num']=$ticket['p_num'];
-
$ticket['p'][$ticket['p_entity_id']]['p_entity_id']=$ticket['p_entity_id'];
-
$ticket['p'][$ticket['p_entity_id']]['p_cat_id']=$ticket['p_cat_id'];
-
$ticket['p'][$ticket['p_entity_id']]['p_cat_name'] = $category['name'];
- }
-
-
- if($ticket['tenant_id']>0)
- {
-
$tenant_data=$this->bocommon->read_single_tenant($ticket['tenant_id']);
- $ticket['location_data']['tenant_id']=
$ticket['tenant_id'];
- $ticket['location_data']['contact_phone']=
$tenant_data['contact_phone'];
- $ticket['location_data']['last_name'] =
$tenant_data['last_name'];
- $ticket['location_data']['first_name'] =
$tenant_data['first_name'];
- }
- else
- {
- unset($ticket['location_data']['tenant_id']);
-
unset($ticket['location_data']['contact_phone']);
- unset($ticket['location_data']['last_name']);
- unset($ticket['location_data']['first_name']);
- }
-
-
- $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','DESC',$id);
- $ticket['timestampopened'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
- // Figure out when it was opened and last closed
-
- $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','ASC',$id);
- $ticket['last_opened'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime']);
-
- if($ticket['status']=='X')
- {
-
- $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$id);
- $ticket['timestampclosed']=
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
- }
-
-
-
- $status_text = array(
- 'R' => 'Re-opened',
- 'X' => 'Closed',
- 'O' => 'Opened',
- 'A' => 'Re-assigned',
- 'G' => 'Re-assigned group',
- 'P' => 'Priority changed',
- 'T' => 'Category changed',
- 'S' => 'Subject changed',
- 'B' => 'Billing rate',
- 'H' => 'Billing hours',
- 'F' => 'finnish date'
- );
-
- $ticket['status_name'] =
lang($status_text[$ticket['status']]);
-
$ticket['assignedto_name']=$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto']);
-
$ticket['user_lid']=$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']);
-
$ticket['category_name']=ucfirst($this->get_category_name($ticket['cat_id']));
-
- return $ticket;
- }
-
- function read_additional_notes($id)
- {
- $history_array =
$this->historylog->return_array(array(),array('C'),'','',$id);
- $i=1;
- while (is_array($history_array) && list(,$value) =
each($history_array))
- {
- $additional_notes[] = array
- (
- 'value_count' => $i,
- 'value_date' =>
$GLOBALS['phpgw']->common->show_date($value['datetime']),
- 'value_user' => $value['owner'],
- 'value_note' =>
stripslashes(stripslashes($value['new_value'])),
- );
- $i++;
- }
-
- return $additional_notes;
- }
-
-
- function read_record_history($id)
- {
- $history_array =
$this->historylog->return_array(array('C','O'),array(),'','',$id);
- $i=0;
- while (is_array($history_array) && list(,$value) =
each($history_array))
- {
-
- $record_history[$i]['value_date'] =
$GLOBALS['phpgw']->common->show_date($value['datetime']);
- $record_history[$i]['value_user'] =
$value['owner'];
-
- switch ($value['status'])
- {
- case 'R': $type = lang('Re-opened');
break;
- case 'X': $type = lang('Closed');
break;
- case 'O': $type = lang('Opened');
break;
- case 'A': $type = lang('Re-assigned');
break;
- case 'G': $type = lang('Re-assigned
group'); break;
- case 'P': $type = lang('Priority
changed'); break;
- case 'T': $type = lang('Category
changed'); break;
- case 'S': $type = lang('Subject
changed'); break;
- case 'H': $type = lang('Billable hours
changed'); break;
- case 'B': $type = lang('Billable rate
changed'); break;
- case 'F': $type = lang('finnish date
changed'); break;
- case 'IF': $type = lang('Initial
finnish date'); break;
- default: break;
- }
-
-
if($value['new_value']=='O'){$value['new_value']=lang('Opened');}
-
if($value['new_value']=='X'){$value['new_value']=lang('Closed');}
-
-
- $record_history[$i]['value_action'] =
$type?$type:'';
- unset($type);
- if ($value['status'] == 'A' || $value['status']
== 'G')
- {
- if ((int)$value['new_value']>0)
- {
-
$record_history[$i]['value_new_value'] =
$GLOBALS['phpgw']->accounts->id2name($value['new_value']);
- }
- else
- {
-
$record_history[$i]['value_new_value'] = lang('None');
-
- }
- }
- else if ($value['status'] == 'T')
- {
- $record_history[$i]['value_new_value']
= $this->get_category_name($value['new_value']);
- }
- else if (($value['status'] == 'F') ||
($value['status'] =='IF'))
- {
- $record_history[$i]['value_new_value']
= $GLOBALS['phpgw']->common->show_date($value['new_value'],$this->dateformat);
- }
- else if ($value['status'] != 'O' &&
$value['new_value'])
- {
- $record_history[$i]['value_new_value']
= $value['new_value'];
- }
- else
- {
- $record_history[$i]['value_new_value']
= '';
- }
-
- $i++;
- }
-
- return $record_history;
- }
-
- function add($ticket)
- {
- while (is_array($ticket['location']) && list(,$value) =
each($ticket['location']))
- {
- if($value)
- {
- $location[] = $value;
- }
- }
-
- $ticket['finnish_date'] =
$this->bocommon->date_to_timestamp($ticket['finnish_date']);
- $ticket['location_code']=implode("-", $location);
-
- $receipt = $this->so->add($ticket);
-
- $this->config->read_repository();
-
- if ($this->config->config_data['mailnotification'])
- {
- $receipt =
$this->mail_ticket($receipt['id'],$fields_updated,$receipt,$ticket['location_code']);
-
- }
-
- return $receipt;
- }
-
-
- function
mail_ticket($id,$fields_updated,$receipt=0,$location_code='')
- {
- $this->config->read_repository();
- $this->send =
CreateObject('phpgwapi_send');
-
- $members = array();
-
- $ticket = $this->so->read_single($id);
-
- $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','DESC',$id);
- $timestampopened =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
-
- if($ticket['status']=='X')
- {
- $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$id);
- $timestampclosed =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
- }
-
- $history_2 =
$this->historylog->return_array(array('C','O'),array(),'','',$id);
- $m=count($history_2)-1;
- $ticket['status']=$history_2[$m]['status'];
-
- $stat = $ticket['status'];
- $status = array(
- 'R' => 'Re-opened',
- 'X' => 'Closed',
- 'O' => 'Opened',
- 'A' => 'Re-assigned',
- 'G' => 'Re-assigned group',
- 'P' => 'Priority changed',
- 'T' => 'Category changed',
- 'S' => 'Subject changed',
- 'B' => 'Billing rate',
- 'H' => 'Billing hours',
- 'F' => 'finnish date changed'
- );
-
-
- $group_name=
$GLOBALS['phpgw']->accounts->id2name($ticket['group_id']);
-
- // build subject
- $ticket['subject'] = '['.lang('Ticket').' #'.$id.'] : '
. $location_code .' ' .$this->get_category_name($ticket['cat_id']);
-
-
- // $prefs_user =
$GLOBALS['phpgw']->preferences->create_email_preferences($ticket['user_id']);
- $prefs_user =
$this->bocommon->create_preferences($this->currentapp,$ticket['user_id']);
-
- $from_address=$prefs_user['email'];
-
- //-----------from--------
-
- $current_user_id=$GLOBALS['phpgw_data']['user']['id'];
-
- $current_user_firstname =
$GLOBALS['phpgw_info']['user']['firstname'];
-
- $current_user_lastname
=$GLOBALS['phpgw_info']['user']['lastname'];
-
- $current_user_name= $user_firstname . " "
.$user_lastname ;
-
-// $current_prefs_user =
$GLOBALS['phpgw']->preferences->create_email_preferences($current_user_id);
- $current_prefs_user =
$this->bocommon->create_preferences($this->currentapp,$current_user_id);
- $current_user_address=$current_prefs_user['email'];
-
- $headers = "Return-Path: <". $current_user_address
.">\r\n";
- $headers .= "From: " . $current_user_name . "<" .
$current_user_address .">\r\n";
- $headers .= "Bcc: " . $current_user_name . "<" .
$current_user_address .">\r\n";
- $headers .= "Content-type: text/html;
charset=iso-8859-1\r\n";
- $headers .= "MIME-Version: 1.0\r\n";
-
- //-----------from--------
- // build body
- $body = '';
- $body .= lang('Ticket').' #'.$id."\n";
- $body .= lang('Date Opened').': '.$timestampopened."\n";
- $body .= lang('Category').': '.
$this->get_category_name($ticket['cat_id']) ."\n";
-// $body .= lang('Subject').': '. $ticket['subject'] ."\n";
- $body .= lang('Location').': '.
$ticket['location_code'] ."\n";
- $body .= lang('Address').': '. $ticket['address'] ."\n";
- $body .= lang('Assigned To').':
'.$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto'])."\n";
- $body .= lang('Priority').': '.$ticket['priority']."\n";
- if($group_name)
- {
- $body .= lang('Group').': '. $group_name ."\n";
- }
- $body .= lang('Opened By').': '. $ticket['user_name']
."\n\n";
- $body .= lang('First Note Added').":\n";
- $body .=
stripslashes(strip_tags($ticket['details']))."\n\n";
-
-
/**************************************************************\
- * Display additional notes
*
-
\**************************************************************/
- if($fields_updated)
- {
- $i=1;
-
- $history_array =
$this->historylog->return_array(array(),array('C'),'','',$id);
- while (is_array($history_array) &&
list(,$value) = each($history_array))
- {
- $body .= lang('Date') . ':
'.$GLOBALS['phpgw']->common->show_date($value['datetime'])."\n";
- $body .= lang('User') . ':
'.$value['owner']."\n";
- $body .=lang('Note').': '.
nl2br(stripslashes($value['new_value']))."\n\n";
- $i++;
- }
- $ticket['subject'].= "-" .$i;
- }
-
-
/**************************************************************\
- * Display record history
*
-
\**************************************************************/
-
- if($timestampclosed)
- {
- $body .= lang('Date Closed').':
'.$timestampclosed."\n\n";
- }
-
- if ($this->config->config_data['groupnotification'])
- {
- // select group recipients
- $members =
$GLOBALS['phpgw']->accounts->member($ticket['group_id']);
- }
-
- if ($this->config->config_data['ownernotification'])
- {
- // add owner to recipients
- $members[] = array('account_id' =>
$ticket['user_id'], 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']));
- }
-
- if ($this->config->config_data['assignednotification'])
- {
- // add assigned to recipients
- $members[] = array('account_id' =>
$ticket['assignedto'], 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto']));
- }
-
- $error = Array();
- $toarray = Array();
- $i=0;
- for ($i=0;$i<count($members);$i++)
- {
- if ($members[$i]['account_id'])
- {
- // $prefs =
$GLOBALS['phpgw']->preferences->create_email_preferences($members[$i]['account_id']);
- $prefs =
$this->bocommon->create_preferences($this->currentapp,$members[$i]['account_id']);
- if (strlen($prefs['email'])>
(strlen($members[$i]['account_name'])+1))
- {
- $toarray[$prefs['email']] =
$prefs['email'];
- }
- else
- {
- $receipt['error'][] =
array('msg'=> lang('Your message could not be sent!'));
- $receipt['error'][] =
array('msg'=>lang('This user has not defined an email address !') . ' : ' .
$members[$i]['account_name']);
- }
- }
- }
-
- if(count($toarray) > 1)
- {
- $to = implode(',',$toarray);
- }
- else
- {
- $to = current($toarray);
- }
-
- $mail_method=
$this->config->config_data['fmwrkorder_mail'];
-// echo 'mail_method: '.$mail_method .'<BR>';
-
- if ($mail_method=='smtp'):
- {
- $rc = $this->send->msg('email', $to,
$ticket['subject'], stripslashes($body), '', $cc,
$bcc,$current_user_address,$current_user_name,'txt');
- }
- elseif ($mail_method=='sendmail'):
- {
- $rc=
@mail($to,$ticket['subject'],stripslashes($body), $headers);
- }
- else:
- {
- $receipt['error'][] = array('msg'=>
lang('Mailing method is not chosen! (admin section)'));
- }
- endif;
-
- // $rc=1;
- if (!$rc)
- {
- $receipt['error'][] = array('msg'=> lang('Your
message could not be sent by mail!'));
- $receipt['error'][] = array('msg'=> lang('The
mail server returned'));
- $receipt['error'][] = array('msg'=> 'From :' .
$current_user_name . '<' . $current_user_address .'>');
- $receipt['error'][] = array('msg'=> 'to: '.$to);
- $receipt['error'][] = array('msg'=> 'subject:
'.$ticket['subject']);
- $receipt['error'][] = array('msg'=> $body );
- // $receipt['error'][] = array('msg'=> 'cc: ' .
$cc);
- // $receipt['error'][] = array('msg'=> 'bcc:
'.$bcc);
- $receipt['error'][] = array('msg'=> 'group:
'.$group_name);
- $receipt['error'][] = array('msg'=> 'err_code:
'.$this->send->err['code']);
- $receipt['error'][] = array('msg'=> 'err_msg:
'. htmlspecialchars($this->send->err['msg']));
- $receipt['error'][] = array('msg'=> 'err_desc:
'. $GLOBALS['phpgw']->err['desc']);
- }
-
-//html_print_r($receipt);
- return $receipt;
- }
-
-
- function delete($id)
- {
- $this->so->delete($id);
- }
- }
-?>
+<?php
+
/**************************************************************************\
+ * phpGroupWare - property
*
+ * http://www.phpgroupware.org
*
+ *
*
+ * Facilities Management
*
+ * Written by Sigurd Nes [sigurdne at online.no]
*
+ *
------------------------------------------------------------------------ *
+ * Copyright 2000 - 2003 Free Software Foundation, Inc
*
+ * This program is part of the GNU project, see http://www.gnu.org/
*
+ *
------------------------------------------------------------------------ *
+ * This program is free software; you can redistribute it and/or modify
it *
+ * under the terms of the GNU General Public License as published by the
*
+ * Free Software Foundation; either version 2 of the License, or (at
your *
+ * option) any later version.
*
+
\**************************************************************************/
+
+ class property_botts
+ {
+ var $start;
+ var $query;
+ var $filter;
+ var $sort;
+ var $order;
+ var $cat_id;
+
+ var $public_functions = array
+ (
+ 'read' => True,
+ 'read_single' => True,
+ 'save' => True,
+ 'delete' => True,
+ 'check_perms' => True
+ );
+
+ var $soap_functions = array(
+ 'list' => array(
+ 'in' =>
array('int','int','struct','string','int'),
+ 'out' => array('array')
+ ),
+ 'read' => array(
+ 'in' => array('int','struct'),
+ 'out' => array('array')
+ ),
+ 'save' => array(
+ 'in' => array('int','struct'),
+ 'out' => array()
+ ),
+ 'delete' => array(
+ 'in' => array('int','struct'),
+ 'out' => array()
+ )
+ );
+
+ function property_botts($session=False)
+ {
+ $this->currentapp = 'property';
//$GLOBALS['phpgw_info']['flags']['currentapp'];
+ $this->so =
CreateObject($this->currentapp.'_sotts');
+ $this->bocommon =
CreateObject($this->currentapp.'_bocommon');
+ $this->historylog =
CreateObject($this->currentapp.'_historylog','tts');
+ $this->config =
CreateObject('phpgwapi_config');
+ $this->dateformat =
$GLOBALS['phpgw_info']['user']['preferences']['common']['dateformat'];
+ $this->fm_session =
CreateObject($this->currentapp.'_session');
+
+ if ($session)
+ {
+ $this->read_sessiondata();
+ $this->use_session = True;
+ }
+
+ $start = get_var('start',array('POST','GET'));
+ $query = get_var('query',array('POST','GET'));
+ $sort = get_var('sort',array('POST','GET'));
+ $order = get_var('order',array('POST','GET'));
+ $filter = get_var('filter',array('POST','GET'));
+ $cat_id = get_var('cat_id',array('POST','GET'));
+ $district_id =
get_var('district_id',array('POST','GET'));
+ $allrows =
get_var('allrows',array('POST','GET'));
+
+ if ($start)
+ {
+ $this->start=$start;
+ }
+ else
+ {
+ $this->start=0;
+ }
+
+ if(isset($query))
+ {
+ $this->query = $query;
+ }
+ if(isset($filter))
+ {
+ $this->filter = $filter;
+ }
+ if(isset($sort))
+ {
+ $this->sort = $sort;
+ }
+ if(isset($order))
+ {
+ $this->order = $order;
+ }
+ if(isset($cat_id))
+ {
+ $this->cat_id = $cat_id;
+ }
+ if(isset($district_id))
+ {
+ $this->district_id = $district_id;
+ }
+ if(isset($allrows))
+ {
+ $this->allrows = $allrows;
+ }
+ }
+
+
+ function save_sessiondata($data)
+ {
+ if ($this->use_session)
+ {
+
$this->fm_session->appsession('session_data','tts',$data);
+ }
+ }
+
+ function read_sessiondata()
+ {
+ $data =
$this->fm_session->appsession('session_data','tts');
+
+ $this->start = $data['start'];
+ $this->query = $data['query'];
+ $this->filter = $data['filter'];
+ $this->sort = $data['sort'];
+ $this->order = $data['order'];
+ $this->cat_id = $data['cat_id'];
+ $this->district_id = $data['district_id'];
+ $this->allrows = $data['allrows'];
+ }
+
+ function filter($data=0)
+ {
+ if(is_array($data))
+ {
+ $format =
(isset($data['format'])?$data['format']:'');
+ $selected =
(isset($data['filter'])?$data['filter']:$data['default']);
+ }
+
+ $this->bocommon->xsl_add_file(array('filter_filter'));
+
+ $filters[0][id]='closed';
+ $filters[0][name]=lang('Closed');
+ $filters[1][id]='all';
+ $filters[1][name]=lang('All');
+
+ while (is_array($filters) && list(,$filter) =
each($filters))
+ {
+ $sel_filter = '';
+ if ($filter['id']==$selected)
+ {
+ $sel_filter = 'selected';
+ }
+
+ $filter_list[] = array
+ (
+ 'id' => $filter['id'],
+ 'name' => $filter['name'],
+ 'selected' => $sel_filter
+ );
+ }
+
+ for ($i=0;$i<count($filter_list);$i++)
+ {
+ if ($filter_list[$i]['selected'] != 'selected')
+ {
+ unset($filter_list[$i]['selected']);
+ }
+ }
+
+ return $filter_list;
+ }
+
+ function get_status_list($selected)
+ {
+
+ $filters[0][id]='X';
+ $filters[0][name]=lang('Closed');
+ $filters[1][id]='O';
+ $filters[1][name]=lang('Open');
+
+ while (is_array($filters) && list(,$filter) =
each($filters))
+ {
+ $sel_filter = '';
+ if ($filter['id']==$selected)
+ {
+ $sel_filter = 'selected';
+ }
+
+ $filter_list[] = array
+ (
+ 'id' => $filter['id'],
+ 'name' => $filter['name'],
+ 'selected' => $sel_filter
+ );
+ }
+
+ for ($i=0;$i<count($filter_list);$i++)
+ {
+ if ($filter_list[$i]['selected'] != 'selected')
+ {
+ unset($filter_list[$i]['selected']);
+ }
+ }
+
+ return $filter_list;
+ }
+
+
+ function get_priority_list($selected='')
+ {
+
+ if(!$selected)
+ {
+ $selected =
$GLOBALS['phpgw_info']['user']['preferences'][$this->currentapp]['prioritydefault'];
+ }
+
+ $priority_comment[1]=' - '.lang('Lowest');
+ $priority_comment[5]=' - '.lang('Medium');
+ $priority_comment[10]=' - '.lang('Highest');
+
+ for ($i=1; $i<=10; $i++)
+ {
+ $priorities[$i]['id'] =$i;
+ $priorities[$i]['name'] =$i .
$priority_comment[$i];
+ }
+
+ while (is_array($priorities) && list(,$priority) =
each($priorities))
+ {
+ $sel_priority = '';
+ if ($priority['id']==$selected)
+ {
+ $sel_priority = 'selected';
+ }
+
+ $priority_list[] = array
+ (
+ 'id' => $priority['id'],
+ 'name' => $priority['name'],
+ 'selected' => $sel_priority
+ );
+ }
+
+ for ($i=0;$i<count($priority_list);$i++)
+ {
+ if ($priority_list[$i]['selected'] !=
'selected')
+ {
+ unset($priority_list[$i]['selected']);
+ }
+ }
+
+//html_print_r($priority_list);
+ return $priority_list;
+ }
+
+ function get_category_name($cat_id)
+ {
+ return $this->so->get_category_name($cat_id);
+ }
+
+ function select_category_list($format='',$selected='')
+ {
+
+ switch($format)
+ {
+ case 'select':
+
$this->bocommon->xsl_add_file(array('cat_select'));
+ break;
+ case 'filter':
+
$this->bocommon->xsl_add_file(array('cat_filter'));
+ break;
+ }
+
+ $categories= $this->so->select_category_list();
+
+ while (is_array($categories) && list(,$category) =
each($categories))
+ {
+ $sel_category = '';
+ if ($category['id']==$selected)
+ {
+ $sel_category = 'selected';
+ }
+
+ $category_list[] = array
+ (
+ 'cat_id' => $category['id'],
+ 'name' => $category['name'],
+ 'selected' => $sel_category
+ );
+ }
+
+ for ($i=0;$i<count($category_list);$i++)
+ {
+ if ($category_list[$i]['selected'] !=
'selected')
+ {
+ unset($category_list[$i]['selected']);
+ }
+ }
+
+ return $category_list;
+ }
+
+ function read()
+ {
+ $tickets = $this->so->read(array('start' =>
$this->start,'query' => $this->query,'sort' => $this->sort,'order' =>
$this->order,
+
'filter' => $this->filter,'cat_id' => $this->cat_id,'district_id' =>
$this->district_id,
+
'allrows'=>$this->allrows));
+ $this->total_records = $this->so->total_records;
+ $entity = $this->so->get_origin_entity_type();
+
+ $this->uicols=$this->so->uicols;
+ for ($i=0; $i<count($tickets); $i++)
+ {
+ if($tickets[$i]['assignedto'])
+ {
+ $tickets[$i]['assignedto'] =
$GLOBALS['phpgw']->accounts->id2name($tickets[$i]['assignedto']);
+ }
+ else
+ {
+ $tickets[$i]['assignedto'] =
$GLOBALS['phpgw']->accounts->id2name($tickets[$i]['group_id']);
+ }
+
+ $tickets[$i]['timestampopened'] =
$GLOBALS['phpgw']->common->show_date($tickets[$i]['entry_date'],$this->dateformat);
+
+ if($tickets[$i]['finnish_date2'])
+ {
+
$tickets[$i]['delay']=($tickets[$i]['finnish_date2']-$tickets[$i]['finnish_date'])/(24*3600);
+
$tickets[$i]['finnish_date']=$tickets[$i]['finnish_date2'];
+ }
+ $tickets[$i]['finnish_date'] =
(isset($tickets[$i]['finnish_date'])?$GLOBALS['phpgw']->common->show_date($tickets[$i]['finnish_date'],$this->dateformat):'');
+
+ if ($tickets[$i]['status'] == 'X')
+ {
+ $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$tickets[$i]['id']);
+ $tickets[$i]['timestampclosed'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
+ }
+ if ($tickets[$i]['new_ticket'])
+ {
+ $tickets[$i]['new_ticket'] =
lang('New');
+ }
+
+ for ($j=0;$j<count($entity);$j++)
+ {
+ $tickets[$i]['child_date'][$j] =
$this->so->get_child_date($tickets[$i]['id'],$entity[$j]['type'],$entity[$j]['entity_id'],$entity[$j]['cat_id']);
+ }
+ }
+
+//html_print_r($tickets);
+ return $tickets;
+ }
+
+ function read_single($id)
+ {
+
+ $this->so->update_view($id);
+
+ $ticket = $this->so->read_single($id);
+
+ $ticket['user_lid'] =
$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']);
+ $ticket['group_lid'] =
$GLOBALS['phpgw']->accounts->id2name($ticket['group_id']);
+
+
+ if($ticket['finnish_date2'])
+ {
+
$ticket['finnish_date']=$ticket['finnish_date2'];
+ }
+
+ if($ticket['finnish_date'])
+ {
+ $ticket['finnish_date'] =
$GLOBALS['phpgw']->common->show_date($ticket['finnish_date'],$this->dateformat);
+ }
+
+ if($ticket['location_code'])
+ {
+ $solocation =
CreateObject($this->currentapp.'_solocation');
+ $ticket['location_data'] =
$solocation->read_single($ticket['location_code']);
+ }
+
+ if($ticket['p_num'])
+ {
+ $soadmin_entity =
CreateObject($this->currentapp.'_soadmin_entity');
+ $category =
$soadmin_entity->read_single_category($ticket['p_entity_id'],$ticket['p_cat_id']);
+
+
$ticket['p'][$ticket['p_entity_id']]['p_num']=$ticket['p_num'];
+
$ticket['p'][$ticket['p_entity_id']]['p_entity_id']=$ticket['p_entity_id'];
+
$ticket['p'][$ticket['p_entity_id']]['p_cat_id']=$ticket['p_cat_id'];
+
$ticket['p'][$ticket['p_entity_id']]['p_cat_name'] = $category['name'];
+ }
+
+
+ if($ticket['tenant_id']>0)
+ {
+
$tenant_data=$this->bocommon->read_single_tenant($ticket['tenant_id']);
+ $ticket['location_data']['tenant_id']=
$ticket['tenant_id'];
+ $ticket['location_data']['contact_phone']=
$tenant_data['contact_phone'];
+ $ticket['location_data']['last_name'] =
$tenant_data['last_name'];
+ $ticket['location_data']['first_name'] =
$tenant_data['first_name'];
+ }
+ else
+ {
+ unset($ticket['location_data']['tenant_id']);
+
unset($ticket['location_data']['contact_phone']);
+ unset($ticket['location_data']['last_name']);
+ unset($ticket['location_data']['first_name']);
+ }
+
+
+ $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','DESC',$id);
+ $ticket['timestampopened'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
+ // Figure out when it was opened and last closed
+
+ $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','ASC',$id);
+ $ticket['last_opened'] =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime']);
+
+ if($ticket['status']=='X')
+ {
+
+ $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$id);
+ $ticket['timestampclosed']=
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
+ }
+
+
+
+ $status_text = array(
+ 'R' => 'Re-opened',
+ 'X' => 'Closed',
+ 'O' => 'Opened',
+ 'A' => 'Re-assigned',
+ 'G' => 'Re-assigned group',
+ 'P' => 'Priority changed',
+ 'T' => 'Category changed',
+ 'S' => 'Subject changed',
+ 'B' => 'Billing rate',
+ 'H' => 'Billing hours',
+ 'F' => 'finnish date'
+ );
+
+ $ticket['status_name'] =
lang($status_text[$ticket['status']]);
+
$ticket['assignedto_name']=$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto']);
+
$ticket['user_lid']=$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']);
+
$ticket['category_name']=ucfirst($this->get_category_name($ticket['cat_id']));
+
+ return $ticket;
+ }
+
+ function read_additional_notes($id)
+ {
+ $history_array =
$this->historylog->return_array(array(),array('C'),'','',$id);
+ $i=1;
+ while (is_array($history_array) && list(,$value) =
each($history_array))
+ {
+ $additional_notes[] = array
+ (
+ 'value_count' => $i,
+ 'value_date' =>
$GLOBALS['phpgw']->common->show_date($value['datetime']),
+ 'value_user' => $value['owner'],
+ 'value_note' =>
stripslashes(stripslashes($value['new_value'])),
+ );
+ $i++;
+ }
+
+ return $additional_notes;
+ }
+
+
+ function read_record_history($id)
+ {
+ $history_array =
$this->historylog->return_array(array('C','O'),array(),'','',$id);
+ $i=0;
+ while (is_array($history_array) && list(,$value) =
each($history_array))
+ {
+
+ $record_history[$i]['value_date'] =
$GLOBALS['phpgw']->common->show_date($value['datetime']);
+ $record_history[$i]['value_user'] =
$value['owner'];
+
+ switch ($value['status'])
+ {
+ case 'R': $type = lang('Re-opened');
break;
+ case 'X': $type = lang('Closed');
break;
+ case 'O': $type = lang('Opened');
break;
+ case 'A': $type = lang('Re-assigned');
break;
+ case 'G': $type = lang('Re-assigned
group'); break;
+ case 'P': $type = lang('Priority
changed'); break;
+ case 'T': $type = lang('Category
changed'); break;
+ case 'S': $type = lang('Subject
changed'); break;
+ case 'H': $type = lang('Billable hours
changed'); break;
+ case 'B': $type = lang('Billable rate
changed'); break;
+ case 'F': $type = lang('finnish date
changed'); break;
+ case 'IF': $type = lang('Initial
finnish date'); break;
+ default: break;
+ }
+
+
if($value['new_value']=='O'){$value['new_value']=lang('Opened');}
+
if($value['new_value']=='X'){$value['new_value']=lang('Closed');}
+
+
+ $record_history[$i]['value_action'] =
$type?$type:'';
+ unset($type);
+ if ($value['status'] == 'A' || $value['status']
== 'G')
+ {
+ if ((int)$value['new_value']>0)
+ {
+
$record_history[$i]['value_new_value'] =
$GLOBALS['phpgw']->accounts->id2name($value['new_value']);
+ }
+ else
+ {
+
$record_history[$i]['value_new_value'] = lang('None');
+
+ }
+ }
+ else if ($value['status'] == 'T')
+ {
+ $record_history[$i]['value_new_value']
= $this->get_category_name($value['new_value']);
+ }
+ else if (($value['status'] == 'F') ||
($value['status'] =='IF'))
+ {
+ $record_history[$i]['value_new_value']
= $GLOBALS['phpgw']->common->show_date($value['new_value'],$this->dateformat);
+ }
+ else if ($value['status'] != 'O' &&
$value['new_value'])
+ {
+ $record_history[$i]['value_new_value']
= $value['new_value'];
+ }
+ else
+ {
+ $record_history[$i]['value_new_value']
= '';
+ }
+
+ $i++;
+ }
+
+ return $record_history;
+ }
+
+ function add($ticket)
+ {
+ while (is_array($ticket['location']) && list(,$value) =
each($ticket['location']))
+ {
+ if($value)
+ {
+ $location[] = $value;
+ }
+ }
+
+ $ticket['finnish_date'] =
$this->bocommon->date_to_timestamp($ticket['finnish_date']);
+ $ticket['location_code']=implode("-", $location);
+
+ $receipt = $this->so->add($ticket);
+
+ $this->config->read_repository();
+
+ if ($this->config->config_data['mailnotification'])
+ {
+ $receipt =
$this->mail_ticket($receipt['id'],$fields_updated,$receipt,$ticket['location_code']);
+
+ }
+
+ return $receipt;
+ }
+
+
+ function
mail_ticket($id,$fields_updated,$receipt=0,$location_code='')
+ {
+ $this->config->read_repository();
+ $this->send =
CreateObject('phpgwapi_send');
+
+ $members = array();
+
+ $ticket = $this->so->read_single($id);
+
+ $history_values =
$this->historylog->return_array(array(),array('O'),'history_timestamp','DESC',$id);
+ $timestampopened =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
+
+ if($ticket['status']=='X')
+ {
+ $history_values =
$this->historylog->return_array(array(),array('X'),'history_timestamp','DESC',$id);
+ $timestampclosed =
$GLOBALS['phpgw']->common->show_date($history_values[0]['datetime'],$this->dateformat);
+ }
+
+ $history_2 =
$this->historylog->return_array(array('C','O'),array(),'','',$id);
+ $m=count($history_2)-1;
+ $ticket['status']=$history_2[$m]['status'];
+
+ $stat = $ticket['status'];
+ $status = array(
+ 'R' => 'Re-opened',
+ 'X' => 'Closed',
+ 'O' => 'Opened',
+ 'A' => 'Re-assigned',
+ 'G' => 'Re-assigned group',
+ 'P' => 'Priority changed',
+ 'T' => 'Category changed',
+ 'S' => 'Subject changed',
+ 'B' => 'Billing rate',
+ 'H' => 'Billing hours',
+ 'F' => 'finnish date changed'
+ );
+
+
+ $group_name=
$GLOBALS['phpgw']->accounts->id2name($ticket['group_id']);
+
+ // build subject
+ $ticket['subject'] = '['.lang('Ticket').' #'.$id.'] : '
. $location_code .' ' .$this->get_category_name($ticket['cat_id']);
+
+
+ // $prefs_user =
$GLOBALS['phpgw']->preferences->create_email_preferences($ticket['user_id']);
+ $prefs_user =
$this->bocommon->create_preferences($this->currentapp,$ticket['user_id']);
+
+ $from_address=$prefs_user['email'];
+
+ //-----------from--------
+
+ $current_user_id=$GLOBALS['phpgw_data']['user']['id'];
+
+ $current_user_firstname =
$GLOBALS['phpgw_info']['user']['firstname'];
+
+ $current_user_lastname
=$GLOBALS['phpgw_info']['user']['lastname'];
+
+ $current_user_name= $user_firstname . " "
.$user_lastname ;
+
+// $current_prefs_user =
$GLOBALS['phpgw']->preferences->create_email_preferences($current_user_id);
+ $current_prefs_user =
$this->bocommon->create_preferences($this->currentapp,$current_user_id);
+ $current_user_address=$current_prefs_user['email'];
+
+ $headers = "Return-Path: <". $current_user_address
.">\r\n";
+ $headers .= "From: " . $current_user_name . "<" .
$current_user_address .">\r\n";
+ $headers .= "Bcc: " . $current_user_name . "<" .
$current_user_address .">\r\n";
+ $headers .= "Content-type: text/html;
charset=iso-8859-1\r\n";
+ $headers .= "MIME-Version: 1.0\r\n";
+
+ //-----------from--------
+ // build body
+ $body = '';
+ $body .= lang('Ticket').' #'.$id."\n";
+ $body .= lang('Date Opened').': '.$timestampopened."\n";
+ $body .= lang('Category').': '.
$this->get_category_name($ticket['cat_id']) ."\n";
+// $body .= lang('Subject').': '. $ticket['subject'] ."\n";
+ $body .= lang('Location').': '.
$ticket['location_code'] ."\n";
+ $body .= lang('Address').': '. $ticket['address'] ."\n";
+ $body .= lang('Assigned To').':
'.$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto'])."\n";
+ $body .= lang('Priority').': '.$ticket['priority']."\n";
+ if($group_name)
+ {
+ $body .= lang('Group').': '. $group_name ."\n";
+ }
+ $body .= lang('Opened By').': '. $ticket['user_name']
."\n\n";
+ $body .= lang('First Note Added').":\n";
+ $body .=
stripslashes(strip_tags($ticket['details']))."\n\n";
+
+
/**************************************************************\
+ * Display additional notes
*
+
\**************************************************************/
+ if($fields_updated)
+ {
+ $i=1;
+
+ $history_array =
$this->historylog->return_array(array(),array('C'),'','',$id);
+ while (is_array($history_array) &&
list(,$value) = each($history_array))
+ {
+ $body .= lang('Date') . ':
'.$GLOBALS['phpgw']->common->show_date($value['datetime'])."\n";
+ $body .= lang('User') . ':
'.$value['owner']."\n";
+ $body .=lang('Note').': '.
nl2br(stripslashes($value['new_value']))."\n\n";
+ $i++;
+ }
+ $ticket['subject'].= "-" .$i;
+ }
+
+
/**************************************************************\
+ * Display record history
*
+
\**************************************************************/
+
+ if($timestampclosed)
+ {
+ $body .= lang('Date Closed').':
'.$timestampclosed."\n\n";
+ }
+
+ if ($this->config->config_data['groupnotification'])
+ {
+ // select group recipients
+ $members =
$GLOBALS['phpgw']->accounts->member($ticket['group_id']);
+ }
+
+ if ($this->config->config_data['ownernotification'])
+ {
+ // add owner to recipients
+ $members[] = array('account_id' =>
$ticket['user_id'], 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($ticket['user_id']));
+ }
+
+ if ($this->config->config_data['assignednotification'])
+ {
+ // add assigned to recipients
+ $members[] = array('account_id' =>
$ticket['assignedto'], 'account_name' =>
$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto']));
+ }
+
+ $error = Array();
+ $toarray = Array();
+ $i=0;
+ for ($i=0;$i<count($members);$i++)
+ {
+ if ($members[$i]['account_id'])
+ {
+ // $prefs =
$GLOBALS['phpgw']->preferences->create_email_preferences($members[$i]['account_id']);
+ $prefs =
$this->bocommon->create_preferences($this->currentapp,$members[$i]['account_id']);
+ if (strlen($prefs['email'])>
(strlen($members[$i]['account_name'])+1))
+ {
+ $toarray[$prefs['email']] =
$prefs['email'];
+ }
+ else
+ {
+ $receipt['error'][] =
array('msg'=> lang('Your message could not be sent!'));
+ $receipt['error'][] =
array('msg'=>lang('This user has not defined an email address !') . ' : ' .
$members[$i]['account_name']);
+ }
+ }
+ }
+
+ if(count($toarray) > 1)
+ {
+ $to = implode(',',$toarray);
+ }
+ else
+ {
+ $to = current($toarray);
+ }
+
+ $mail_method=
$this->config->config_data['fmwrkorder_mail'];
+// echo 'mail_method: '.$mail_method .'<BR>';
+
+ if ($mail_method=='smtp'):
+ {
+ $rc = $this->send->msg('email', $to,
$ticket['subject'], stripslashes($body), '', $cc,
$bcc,$current_user_address,$current_user_name,'txt');
+ }
+ elseif ($mail_method=='sendmail'):
+ {
+ $rc=
@mail($to,$ticket['subject'],stripslashes($body), $headers);
+ }
+ else:
+ {
+ $receipt['error'][] = array('msg'=>
lang('Mailing method is not chosen! (admin section)'));
+ }
+ endif;
+
+ // $rc=1;
+ if (!$rc)
+ {
+ $receipt['error'][] = array('msg'=> lang('Your
message could not be sent by mail!'));
+ $receipt['error'][] = array('msg'=> lang('The
mail server returned'));
+ $receipt['error'][] = array('msg'=> 'From :' .
$current_user_name . '<' . $current_user_address .'>');
+ $receipt['error'][] = array('msg'=> 'to: '.$to);
+ $receipt['error'][] = array('msg'=> 'subject:
'.$ticket['subject']);
+ $receipt['error'][] = array('msg'=> $body );
+ // $receipt['error'][] = array('msg'=> 'cc: ' .
$cc);
+ // $receipt['error'][] = array('msg'=> 'bcc:
'.$bcc);
+ $receipt['error'][] = array('msg'=> 'group:
'.$group_name);
+ $receipt['error'][] = array('msg'=> 'err_code:
'.$this->send->err['code']);
+ $receipt['error'][] = array('msg'=> 'err_msg:
'. htmlspecialchars($this->send->err['msg']));
+ $receipt['error'][] = array('msg'=> 'err_desc:
'. $GLOBALS['phpgw']->err['desc']);
+ }
+
+//html_print_r($receipt);
+ return $receipt;
+ }
+
+
+ function delete($id)
+ {
+ $this->so->delete($id);
+ }
+ }
+?>
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