Interface freezes and data is lost- must be re-rentered

[Bigger, Richard]

Hiya,

 

We are having issues with the PSPP software.

 

To cut a long story short the problem that we witness is the program freezing when we try to save the data that has been entered. When the program reboots the data is lost and we must re-enter it.

 

Is there anything that we could try to prevent this as almost a 1/3 of data entered has had to be re-entered and it can be very frustrating at times. As you can image it’s not very productive in it’s current format.

 

Any help or advice with regards to this matter would be extremely helpful.

 

Kind regards and best wishes

 

Richard Bigger

 

Audit and Research Support Assistant

 

Northern Health and Social Care Trust (NI)

 

 

 

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