Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.
Hours of operation for this department are Monday - Friday, 9AM to 5PM Pacific Time (UTC-8). We are committed to responding to your inquiry within 48 hours, and typically will reply within 24 hours, excluding weekends and holidays.