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RE: Send Bug Report is worse


From: Drew Adams
Subject: RE: Send Bug Report is worse
Date: Sun, 2 Apr 2006 14:22:28 -0700

        1. It's good that it now uses the user's mail client. It's
        silly that it pastes a message saying to paste the message
        you have already composed into the mail body. If the program
        can paste this silly message then it can paste the message
        that you have composed, and save you the trouble.

    I do not understand you.  What message are you talking about?
    How about if you show us the message you mean?

This message:

 "*** E-Mail body has been placed on clipboard, please paste them here! ***"

That message (and only that message) is automatically pasted by Send Bug
Report into an email message for you to send to emacs-pretest. BTW, the
message is also incorrect grammatically ("body" != "them").

        2. The message-composition buffer, *mail*, has this text *following*
        the cursor, so it ends up between the user's message and the extra
        data that is to be sent:

    What is wrong with that?

By "this text", I meant the paragraph that begins "If emacs crashed...".

        IOW, first there are instructions, then the cursor (so, the user
        message), then more instructions, then the session data

    Yes, so what?

It is unnecessarily confusing. Put all of the instructions together, up
front, before the place where the user types his bug report.

        The program cleverly pastes only the user's message
        plus the data, avoiding this extra instruction.

    What are you talking about?  What is "the program"?

When you hit `C-c C-c', Send Bug Report "cleverly pastes...". IOW, although
this paragraph of instructions appears between your report text and the
additional text that is automatically sent, this paragraph is not sent
(which is good). Here is the order in buffer *mail*:

1. instructions
2. text you input for your email report
3. crash instructions
4. text (data) that is also included in your email

I'm saying that it would be clearer to keep 1&2 together in the buffer (they
are both instructions) and 3&4 together (they are both part of the email
that you send. That's all.

    Please provide a precise test case.

1. emacs -Q

2. Help > Send Bug Report...

3. Enter a bug subject "my bug report" RET.

4. Type "abc" at the cursor in buffer *mail*. This is your bug-report text.

5. Hit `C-c C-c'. Type "yes" to confirm.

6. Your email client opens a new mail message with "To:
address@hidden" and "Subject: my bug report". The body of the message
is "*** E-Mail body has been placed on clipboard, please paste them here!
***".

7. You must select the message in the body, then use `C-v' (or whatever your
client uses for pasting) to paste your real message ("abc") into the body.

My point is that Send Bug Report should just paste your text ("abc") into
the message body, instead of pasting a message that tells you to paste your
message.

If you had simply tried Send Bug Report, I think you would have been able to
understand my report. Is it clear now?






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