Below Is Some Information Which May Help You Solve Your Problems Without Having To Contact Us.
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Did you know that a large percentage of technical issues can be resolved with a few simple solutions? Here’s a list of some of the issues you might encounter along with some easy-to-follow instructions on how you can fix them:
Warranty Information
All the latest warranty information for our games can be found here. Make sure to read this information carefully as our warranty policy is different depending on the circumstances.
Need More Help?
If you still need more help with your issues, we can help! From self-help to message boards, we have many ways to help our customers.
Self-Help
All the latest information about our games is posted to our online support knowledge base first. We update this site whenever a new issue is identified. If you’re still having a technical support issue, check out our technical support knowledge base by clicking here.
Still need assistance?
Visit our online knowledge base by clicking here. Click on Technical Supportfor general technical help for all of our products. Click Account Supportfor password issues, billing questions, or other questions about your EA Account. If you’re having trouble with one of our online services, click on the appropriate icon on the left hand side of this page.
For hints and tips on how to best use our online support knowledge base, click here
PRIVACY POLICY: Our ESRB Privacy Online Certified Policy gives you confidence whenever you play EA games. To view our complete Privacy Policy, go to www.ea.com/global/legal/privacy.jsp or write to: Privacy Policy Administrator, Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065.
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