[Ring] MacOS Client Account

[Matthew Wishek]

I installed Ring for the first time in September on MacOS 10.12. All went well and I was able to establish an account. After the next update became available I could no longer access my account. Since the update (and subsequent) updates were installed when Ring launches, I get a dialog box to “Create a Ring account” or “Link this device to an account.”  Since I created a custom username when I originally signed up, I would prefer not to create a new account.

How can I get my previous account working with the latest installation?

the ~/Library/Application Support/Ring folder is intact and appears to have the certificates, etc from the original installation.

Thank you.

Best Regards,

Matthew

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