Re: [Linphone-developers] Linphone not making all calls

[Russell Treleaven]

A sip trace inline with the log might shed some light on the issue.

The log contains your IP address and your user-id so only do this if you feel comfortable with me looking at these things.

on your android phone...

enable settings->advanced->debug

click about->reset log

place the local call talk for 5 seconds and hangup.

immediately place the long distance call

immediately after the call fails

click about->send log

email it to yourself and then forward it to me.

On Wed, Aug 15, 2018 at 12:08 PM, Sandra & Alejandro <address@hidden> wrote:

Hi,

I am new newb using linphone on both linux desktop and android. I have a voip unlock key from FreePhoneLine that I use on freephonelines for my phone calls in Canada/US. It works perfect until I make an international call, what hapens next is there is no ring and shows  "Unable to authenticate. Please verify your password" or "Remote party declined the call". I the the voip provider works because I tried from other app and makes the phone calls with no problem. I guess it might be something I am doing wrong on the configuration? Please, help...

Thank you

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Sincerely,

Russell Treleaven

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