Re: [Linphone-developers] Issue with use

[John Galbraith]

Thanks for your response David.

I need to check the logs but it might be the PN ID is not being sent.

I will not be checking the logs until next week though.

Kind Regards
John

John E Galbraith FBCS CITP

On Wed, 31 Jul 2024, 17:09 David Villasmil, <david.villasmil.work@gmail.com> wrote:

John

are you actually _sending_ the push notification from your SIP server? it doesn't magically work by simply enabling it on the app

Regards,

David Villasmil

email: david.villasmil.work@gmail.com

On Tue, Jul 30, 2024 at 8:11 PM John Galbraith <jeg1408@outlook.com> wrote:

Hello

I am finding an issue when using the app on both iPhone and Android.

If the app is installed and registered on the SIP server correctly and the app is open on the screen, then everything works as expected.

If the app is not on the screen even with the background mode set on Android and Push Notification set on iPhone & Android, then the phone doesn't ring or notify of the call.

Have I missed a setting or is this a bug?

Thank you in advance for any assistance you can give

Kind Regards

John

Kind Regards 

John 

John E Galbraith FBCS CITP 

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