I think the issue here is not professionalism, but politeness.
Really, how much more help/attention will you get, and this goes
for anywhere you go, if you're insulting anyone? A great example
is, step into any government building wanting something and insult
(directly or indirectly) anyone in there, see how fast they'll
solve your problem. Seriously, whatever happened to common courtesy?
I understand that you might be angry, but imagine it this way, were
cbv to not have expressed his anger in the way he did, would we
even be having this conversation? How much more work/energy is his
anger, unpoliteness, whatever word you want to use, is causing?
Did it get anywhere?
Just because you're polite doesn't mean you're being professional,
I don't know why people try to lump them as being the same!
Stefan
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