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Re: [Savannah-hackers] New hackers?
From: |
Elfyn McBratney |
Subject: |
Re: [Savannah-hackers] New hackers? |
Date: |
Mon, 5 Jul 2004 11:38:36 +0100 (BST) |
User-agent: |
SquirrelMail/1.4.2 |
Hello James,
James Richardson said:
> On Thu, Jul 01, 2004 at 02:16:21PM +0100, Elfyn McBratney wrote:
>> Hello,
>>
>> This is just a quick note to see who out of the new Savannah hackers
>> that
>> volunteered to help out with user support are still around and still
>> able
>> to contribute to the project.
>>
>> If, for whatever reason, your not able to help with user support, could
>> you please let us know your status.
>>
>> If you are still available, do you have any questions/concerns, unsure
>> of
>> what to do, etc?
>>
> I am around, but don't really know what to do to help out yet....
Well, there are nearly always support requests in the support tracker, and
support email floating about on the savannah-hackers mailing list.
How about a few dry runs? If you see a support request in the tracker or
a support request on the mailing list, you send your reply to that request
to the savannah-hackers mailing list (minus the sender(s)) so we can see
how you reply, and then give you some advice/tips, etc. If everything is
OK, then you reply to that person with.. your reply 8)
Does that sound OK?
--
Elfyn