Hello James,
James Richardson said:
> On Thu, Jul 01, 2004 at 02:16:21PM +0100, Elfyn McBratney wrote:
>> Hello,
>>
>> This is just a quick note to see who out o<f the new Savannah
hackers
>> that
>> volunteered to help out with user support are still around and
still
>> able
>> to contribute to the project.
>>
>> If, for whatever reason, your not able to help with user support,
could
>> you please let us know your status.
>>
>> If you are still available, do you have any questions/concerns,
unsure
>> of
>> what to do, etc?
>>
> I am around, but don't really know what to do to help out yet....
Well, there are nearly always support requests in the support tracker,
and
support email floating about on the savannah-hackers mailing list.
How about a few dry runs? If you see a support request in the tracker
or
a support request on the mailing list, you send your reply to that
request
to the savannah-hackers mailing list (minus the sender(s)) so we can
see
how you reply, and then give you some advice/tips, etc. If everything
is
OK, then you reply to that person with.. your reply 8)
Does that sound OK?
--
Elfyn
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