Re: Emacs project mission (was Re: "If you're still seeing problems, please reopen." [

[Michael Albinus]

Dmitry Gutov <address@hidden> writes:

> I've been repeating "use M-x report-emacs-bug" in various comments
> everywhere like a mantra, but even out of people who say they will
> file a report, less than half do so (judging by the reports which do
> appear in the tracker.

There's also another reason. If I have reported an issue to the
package's bug tracker, I might not feel responsible to report it, again.

> - Even if they do manage the above step, the bug tracker is like a
>   black hole: you get a notification that a bug was filed, and that's
>  it. In all likelihood nobody is going to respond for the new few days
> (or months). And if they do, it will be an unusual experience for
> many, having a bug discussion over email, with its own etiquette and
> everything. With no understanding who the participating people are.

That's not a bugtracker fault. We are simply too few people to handle
all bugs in time. Do you believe, using Gilab's issues would change
this? More responsiveness?

> Also: I think Yamamoto Mitsuharu's Mac Port changes the bug reporting
> address to his own mailbox:
> https://bitbucket.org/mituharu/emacs-mac/src/3bf213d502a8260d29f7f55eb0938fc0a2594ea2/lisp/mail/emacsbug.el#lines-140:142
>
> And I'm not sure if I've ever seen him forward any reports to us. So
> the users of Mac port can't send us bug reports the usual way.

This is not related to our discussion.

Best regards, Michael.