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Re: [phpGroupWare-users] Trouble Ticket System broken
From: |
Benoit Hamet |
Subject: |
Re: [phpGroupWare-users] Trouble Ticket System broken |
Date: |
Wed, 25 Aug 2010 10:25:58 +0200 |
User-agent: |
Mozilla-Thunderbird 2.0.0.24 (X11/20100329) |
Hi Steven,
Steven Gilroy a écrit :
> Fedora 13
> httpd-2.2.15-1
> php-5.3.2-2
> phpgroupware-0.9.16.017
>
> On a fresh install / upgrade when you try to submit a new ticket you get the
> following:
>
> "Path to user and group files HAS TO BE OUTSIDE of the webservers
> document-root!!!"
>
> Once this issue is resolved existing tickets are not displayed, just a blank
> "dummy ticket" with no info other than the date and time the page was loaded.
I'm not sure tts is able to work with php-5.3 ... here with php5.2 is
working, So I guess that the php version is the problem. Anyway I will
try to look at it.
>
> Submitting a new ticket generates the e-mail as expected, however the e-mail
> does not contain the details of the ticket, just the subject.Sent from the
> phpGroupWare forums @ http://forums.phpGroupWare.org
What do you mean ? It should look like this :
Ticket #6
Subject: test for phpgroupware
Assigned to: admin
Priority: 1
Group: Admins
Opened by: admin
Latest Note Added:
No notes for this ticket
Original Ticket Details:
this is a working test
If it's not the case, please post here what's the message you've got !
(be careful that some mail reader don't behave correctly with poorly
formed message, and that can be the case of this one, will try to fix it).
Regards,
Caeies.